Job Title: Toll Gate Attendant
Job Summary: Tollgate Cashiers are the first Royals associates encountered by the guests as they enter the complex. Each vehicle must be stopped upon entering the complex. It is the responsibility of the tollgate cashiers to become knowledgeable of the traffic patterns, parking lots and seating areas.
Position Accountabilities/Responsibilities:
· Greet each guest in a friendly and welcoming way as they approach the tollgates.
· Have a working knowledge of the “Royal Way” guest services program and a comprehensive knowledge of the traffic patterns, parking lots and stadium seating areas.
· Check each vehicle for the proper parking credential. This could be Prepaid Parking, Employee ID Badge, Aramark Staff, Media & Scouts, Royals Players & Staff, Medical Personnel, Deliveries, or Ride Share vehicles.
· Scan the appropriate bar code for every vehicle entering the complex.
· Scan credit/debit cards for payment at the gate.
· Direct vehicles to the appropriate parking lot.
· Helps direct some vehicles to the appropriate tollgate lane.
· Assists with general clean-up of tollgate work areas.
· Other duties as assigned
Position Qualifications, Skills, and Experience Required:
· Must be able to stand for long periods of time.
· Must be able to work outdoors in a variety of weather conditions.
· Must be able to operate an electronic scanning device.
· Must be able to work all Royals home games
· Available to work flexible hours to include evenings, weekends, and holidays.
· Must be reliable and be able to follow specific job duties.
· Must be at least 18 years old.
· Must undergo and pass a background check.
Physical Requirements:
· Ability to lift items weighing as much as 15 pounds
· Must be able to be productive in a work environment where the noise level can be high at times
· Must be comfortable walking to navigate the facility to access the office, concourse, etc.
· Must be able to work extended hours and/or weekends as required by deadlines and event scheduling
The physical demands described here are representative of those that may be met by an employee to successfully perform the essential functions of this job
This is a Union position and as such, requires membership with the Service Employees International Union, Local 1 - Kansas City Division, AFL-CIO, and is subject to the terms and conditions within this Union contract.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, the Kansas City Royals will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, the Club also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions please inquire with Human Resources by email at [email protected].
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
