The Houston Texans is looking for players who want to make an impact on the Team. We scout for players who are innovative, passionate, accountable, and those who are willing to work as a team player to contribute to the achievement of the Houston Texans' goal of becoming the most respected and most valuable professional sports franchise in the world.
Qualified candidates interested in being considered for available positions should complete the online application as well as upload a resume.
Job title: IT Service Desk Manager |
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Work Location: NRG Stadium β Houston, Texas |
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Division/Department: Information Technology |
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Reports to: Director of IT Infrastructure |
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β Full-Time β Part-Time |
β Exempt β Non-Exempt |
Essential Job Function:
This position will lead the daily operations of the IT Service Desk to include the management of the IT Support Analysts and continual improvement of IT Service Desk operations. The IT Service Desk Manager is responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will build relationships with departments to ensure our IT services are strategically aligned with business objectives, and consistently deliver outstanding customer service to our Texans teammates.
Duties/Responsibilities:
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Education and/or Work Experience Requirements:
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Physical Requirements:
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