Event Day Technician

Event Day Technician

The Dallas Cowboys Technology department is looking for a passionate individual who has the desire to gain experience in the Technology profession. If you are eager to learn and enjoy a dynamic work environment, this role provides the opportunity for on-the-job training in network, telecommunications, and IT support. You will play an essential role in the production of our hosted events (primarily based at AT&T Stadium) by assisting the Technology staff with technical deployments.

The Event Day Technician will report to the IT Event Coordinator. This is a part-time, event-based support role providing support to NFL and Collegiate football games, concerts, and other events at both AT&T Stadium and The Star/Ford Center.

Job Responsibilities:

• Work with Technology team in support of other departments and clients to setup, configure & deploy network infrastructure and telecommunications hardware for events
• Install and terminate low voltage cabling (CAT 5, CAT 6, RJ-45 Keystones, and Fiber Optics)
• Monitor and support deployments (Network, Ethernet, AP, and DMP) during events
• Perform basic troubleshooting (network connectivity, media player issues, tv issues) of deployments during events
• Deployment breakdown after events

Skills & Qualifications:

• Familiarity with computers; experience with Microsoft Office suite of applications, especially Outlook, Word, and Excel; experience with Cisco applications is a plus
• Familiarity with network infrastructure, cabling, and hardware
• CompTIA A+ certification and/or CompTIA Network+ certification is a plus
• Detail-oriented and organized; analytical, structured approach to problem-solving
• Strong communication, interpersonal, and collaboration skills; a desire to work with people
• Strong writing skills and a desire to diligently document common processes and procedures
• Strong directional awareness skills to navigate multiple unique facilities
• Committed to going “above and beyond” to serve the client and event guests
• Ability to work in a fast-paced environment, while managing multiple projects/priorities
• Ability to lift 50 lbs. and handle physically challenging tasks
• Ability to spend many hours walking or standing
• Ability to travel for work (as needed between AT&T Stadium and The Star/Ford Center)
• Availability to work M-F as needed for deployments with the flexibility to work events on nights, weekends, and holidays
• Assist with IT projects as needed