2024-25 Season Ticket Sales and Service Internship

Overview

The Columbus Blue Jackets are seeking a passionate and hardworking individual who is committed to becoming a sales professional. Our Ticket Sales internship program is designed for students who want to gain first-hand experience on the front lines of a professional sports team. Under the direction of the sales leadership team, the intern will assist in all aspects of the Ticket Sales and Service department including sales training, event preparation and execution, database collection etc. The internship will also gain experience in other areas such as marketing, promotions and operations as needed.

Duties and Tasks:

• Participate in sales training sessions.
• Help with the preparation and execution of ticket sales events.
• Work all season ticket holder and new business events.
• Work majority of home games by planning and executing ticket sales initiatives including In-Game VIP sales process.
• Greet, support, serve current or potential Season Ticket Holders during events and game nights.
• Become an expert on the ticket products and services offered by the Columbus Blue Jackets and Nationwide Arena to provide information and resolution to customer concerns and issues.
• Manage ticket sales department inventory including giveaway and autographed items.
• Assist in mailings and fulfillment.
• Assist leadership team, sales team members and other departments as needed.

Learning Objectives:

• Recognize needs of customers and present them with tailored solutions by utilizing ticket products.
• Explain how to identify and target potential season ticket and group outing customers.
• Understand how to plan and execute an event that achieves specific objectives for the department and clients.

Intern Benefits:

• 25-30 intern hours available each week both in the office and on home game days, in addition to various events
• Internship timeline – September – End of the Season

Requirements:

• Must be enrolled in college, Junior or Senior preferred, sports management, marketing, communication or business administration major preferred.
• Proficient in Microsoft Office (Outlook, Word, PowerPoint and Excel).
• Excellent oral, written and interpersonal skills.
• Detail oriented.

Please note this is an unpaid internship.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.