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13 Jan 2025

Home Clubhouse Attendant

🇺🇸 Cleveland, OH, USA
Part Time
0+ years exp.

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians.

The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field.

PRIMARY PURPOSE: The Guardians are looking for service minded teammates, who are committed to working together to aid with all clubhouse, on-field, and in dugout responsibilities as assigned by the clubhouse manager and clubhouse supervisors. The primary purpose of the Home Clubhouse Attendant role is to provide all players, coaches, and staff at Progressive Field a comfortable environment that creates positive experiences and contributes to improved performance on and off the field.

RESPONSIBILITIES & DUTIES:

• Perform on field, game responsibilities as assigned by Clubhouse Manager, Clubhouse Supervisors, Coaching Staff, Umpires, Team Support Staff and MLB officials.
• Perform on-field, batting practice responsibilities as assigned by Clubhouse Manager, Clubhouse Supervisors, Team Support Staff, and Coaching Staff.
• Assist Clubhouse Supervisors with all pre- and post-game clubhouse preparation.
• Ensure cleanliness and readiness of the dugout for various daily activities.
• Clean and maintain player and staff equipment daily, including shoes and other on-field gear.
• Aid in all team laundry requirements before and after games.
• Continuously monitor and maintain the condition of common areas throughout the clubhouse.
• Support clubhouse and team operations by completing other duties as assigned by Clubhouse Manager, Supervisors, and Team Support Staff when needed.
• Coordinate, inventory, and distribution of all mailing efforts, both internal and external.
Assist in periodic equipment inventory and auditing.

ROLE REQUIREMENTS:

  • In-depth understanding of the game of baseball, it’s rules, and player/staff roles. Any level of previous playing experience preferred, but not required.
  • Spanish bilingual preferred, but not required.
  • Basic computer operating skills (e.g., Microsoft Outlook, Microsoft Excel, Internet explorer, ABI, Ultipro).
  • Ability to learn and operate basic clubhouse equipment (i.e. commercial laundry equipment, heat presses, on-field equipment).
  • Capacity to provide excellent customer service to all players, coaches, and support staff.
  • Demonstrated reliability and trustworthiness.
  • Proficient at analyzing situations and problem-solving.
  • Capability to work independently or collaboratively as needed.
  • Robust written and verbal communication skills.
  • Must have a valid U.S. Driver’s License.
  • Must be at least 18 years old.

AVAILABILITY REQUIREMENTS:

  • Available to work the vast majority of all 81 home games during the months of April through September
  • Work long and irregular hours including nights, weekends, and all holidays during the baseball season
  • Work entire assigned shift, this includes but not limited to extended shifts due to; unexpected game pace, weather delays, and travel delays
  • Typical Work Hours (subject to change depending on game/gate time):
    • Night Games: 2:30 pm start
    • Day Games: 8:30am start

DEPARTMENT REQUIREMENTS:

  • Familiarize yourself with and comprehend the relevant policies and procedures of the Baseball Operations department and the Cleveland Guardians Organization.
  • Develop a clear understanding of Baseball Operations personnel and their specific responsibilities.
  • Maintain a professional appearance in compliance with the Employee Handbook and our uniform requirements.

ORGANIZATIONAL REQUIREMENTS:

  • Reads, speaks, comprehends, and communicates English effectively in all communications.
  • Represents the Cleveland Guardians in a positive fashion to all business partners and the general public.
  • Ability to develop and maintain successful working relationships with members of the Front Office.
  • Ability to act according to the organizational values and service excellence at all times.
  • Demonstrated commitment to working with diverse populations and contributing to an inclusive working environment.
  • Ability to walk, sit or stand for an entire shift.
  • Ability to work extended days and hours, including holidays and weekends.
  • Ability to move throughout all areas and levels of the Ballpark.
  • Ability to work in a diverse and changing environment.
  • Occasional physical activity such as lifting and carrying boxes up to 50 lbs.

The Cleveland Guardians are committed to developing and maintaining an environment that embraces all forms of diversity to enrich our core values, enhance our competitive position, strengthen our impact within our community, and foster a greater sense of belonging for our employees.

In this spirit, we know studies have shown that people from historically underserved groups - including women and people of color - are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job and understand that candidate may bring certain skills and experiences to the role that are not listed above, but that would add tremendous value to our organization. We would encourage you to apply, even if you don’t believe you meet every one of our qualifications described.

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