Director, Group Sales

Chicago Fire Football Club is a Major League Soccer team that was founded in 1997 and is Chicago’s ambassador to the global sport of soccer. The Club recently returned to Soldier Field as well as opened a new 50,000 square foot office in the heart of the city. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the success of the Club in the coming years.

Position Overview:

Chicago Fire Football Club is seeking a dedicated Director of Group Sales to join our team and play a key role in the growth of the Club’s ticket sales revenue generation! This role will report to the VP, Ticket Sales, Service & Operations.

Job Responsibilities:

• Design, implement, and execute a group ticket sales business plan
• Strategize dynamic group sales development plan for the youth sports market
• Establish partnerships with youth soccer programs in the Chicagoland area
• Meet and exceed game-by-game group ticket sales goals
• Regularly measure and report on the effectiveness of group sales campaigns
• Research and analyze new technology, trends, and developments inside and outside the sports industry to provide ideas and insights on how to improve our sales strategy and product portfolio
• Develop cost-effective high-margin ticket sales promotions/platforms
• Manage the group ticket sales department budget
• Create and foster a positive sales culture within the Chicago Fire sales team, as well as the entire front office
• Motivate and provide leadership to the group ticket sales team
• Evaluate the weekly and monthly activities of the group sales team to provide regular feedback, training, and coaching
• Active involvement in the recruitment and retention of the group ticket sales staff in support of People and Culture
• Other duties as assigned

Required Qualifications:

• 5+ years of ticket sales management
• A proven record of developing and managing highly strategic premium partnerships; strong prospecting, analytical, presentation and communication skills.
• Understands and provides superior customer service
• Handle multiple projects with strong time management and organizational skills
• Demonstrate flexibility and creative problem-solving skills
• Strong oral and written communications skills. This includes speaking clearly and persuasively in positive or negative situations, listening, possessing excellent group presentation skills, and being willing to participate in meetings actively
• Proficient computer skills and understanding of Microsoft Outlook, Microsoft Office, & Salesforce CRM
• Ability to work non-traditional hours in non-traditional settings. This includes all home games (or other work events) that fall on nights, weekends, and holidays

Preferred Qualifications:

• Bachelor’s degree in Business, Sports Management, or a related field
• 3+ years of youth sports sales programming experience
• Experience using Archtics
• Proven success in a professional sports or entertainment role

Please note:

• Chicago Fire FC is committed to fostering, cultivating, and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process; therefore, we’d like to welcome all diverse candidates to apply to opportunities within our Club.
• CFFC is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation, sexual orientation or expression, marital status or any other characteristic protected by law. This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.
  • If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the Human Resources Department at [email protected] to let us know the nature of your request and your contact information.

MLS Privacy Policy:

• By clicking apply, you agree to the terms of the MLS Privacy Policy.