Mission Statement:
As an extension of Tepper Sports and Entertainment, the Guest Experience Team is committed to providing excellent customer service to guests visiting Bank of America Stadium. Each member of the Guest Experience Team is knowledgeable of the stadium and its policies, dedicated to supporting each of the stadiumâs events and committed to improving the fan experience. We share the Carolina Panthersâ/ Charlotte FCâs vision of what a positive game day experience should be for our guests. This team sets the tone for delivering exceptional service by anticipating the guestsâ needs and resolving issues in a timely and professional manner.
Requirements:
Responsibilities:
*Guest Experience Team Members are seasonal employees and are staffed on an âas neededâ basis