If you are driven to deliver exceptional fan experiences that are beyond anything possible elsewhere and interested in working alongside a team of innovators and enthusiastic over-achievers, you will enjoy working with us!

Retail Brand Ambassador

Position Overview:

The Atlanta Braves are looking for high energy and friendly individuals to add to our Retail team throughout the 2023 season. As a retail brand ambassador, you will be the frontline staff for the Atlanta Braves in-stadium retail store locations. This requires excellent customer service and communication skills. Games can occur at different times throughout the season, a flexible schedule is also a must.

Responsibilities:

Greeting customers and responding to questions pertaining to the merchandise, all while providing outstanding customer service.
Knowledge of operating registers
Learning the loaded ticket functions and other promotional discounts for eligible customers.
Being proactive during your shift and taking ownership of your stores inventory and overall appearance.
Superior product knowledge of all brands and material while ensuring that all merchandise is correctly labeled and displayed.
Recommend, select, and help locate or obtain merchandise based on customers’ needs.
Willingness to work as a team to reach daily sales goals.
Assist management team in restocking store inventories prior to and after games.
Receive and assist with checking in merchandise from distribution centers and cross-checking proper inventory paperwork.
Willing to work any store location throughout the ballpark as needed.
Basic understanding and knowledge of Braves baseball.
Other duties, functions, and special projects and responsibilities as assigned by manager.
Assisting distribution center team as needed

Qualifications:

Previous experience in retail sales or customer service preferred
High-energy, friendly personality
Outstanding communication skills. Ability to communicate with coworkers, guests, and managers.
Ability to work long hours, weekends and holidays in various weather conditions including heat, cold, rain, etc.
Have reliable transportation to and from work for all games
Work 85% of games after potential hire date
Must complete a successful background check

Distribution Center Team Member

Responsibilities:

Team members will be responsible for the accuracy and efficiency of checking and counting all inventory received from vendors to the Retail warehouses and/or Truist Park stores.
Team members will be responsible for warehouse organization by maintaining consistency of product storage within their assigned/allocated location(s).
Responsible for overall cleanliness and workflow layout in all retail locations.
Responsible for picking/packing daily replenishment orders and inventory reports for all Truist Park store locations.
Other warehouse duties as assigned.

Warehouse Management Responsibilities

How to look up merchandise quantities
How to ring out sales in the main store / know proper cash procedure
The sales associate must have complete knowledge of the Retail Pro POS System.

Qualifications:

This position is ideal for someone who has or is working towards a BA or MS degree in business, sports management, supply chain, logistics or related field.
Understanding and appreciation for diverse cultures and an ability to relate well with individuals of diverse backgrounds.
Work long hours on game day, weekends, and holidays.
Two-year experience in a warehouse environment.
Experience in sports customer service a plus.
Ability to lift and move boxes up to 50 pounds at once.
Associate will be required to stand and move throughout their shift.
Assisting retail brand ambassador team as needed

Preferred Qualifications:

Working knowledge of computer skills needed to operate the inventory system, Retail Pro.
The ability to work on multiple tasks at one time.
The ability to communicate and get along well with coworkers.
Reliable transportation is a must.
Available 29.5 hours a week

The Atlanta National League Baseball Club, LLC is an equal opportunity employer. A diverse workforce representing varied backgrounds, perspectives, and experiences is key to delivering on our business promise to our fans and the communities we serve. All qualified candidates are welcome to apply.

If you are disabled as defined by the Americans With Disabilities Act and require a reasonable accommodation in order to complete your online application, including making a change to the application process, please contact our Human Resources team at [email protected]

2024 Braves Retail Gameday Team