Retail and Licensing Administrator

Department:Retail & Licensing

Hours of Work: 35 hours per week (includes some evenings and weekends)

Contract Type: Permanent

Salary: £22,000 - £24,000 per annum depending on experience

Location:Villa Park/Bodymoor Heath Training Ground

Closing Date:Sunday 1 September 2024

1. The Department

The Retail Team are responsible for carrying out the front-line selling, driving sales revenue for the organisation and maintaining retail standards through the back of-house operations. We are now looking to expand our team and the post holder will work in a dynamic environment and play a vital part in creating the first impression of the Aston Villa Club Shop working as a member of a ‘best-in-class’ team.

2. The Role

We have an exciting new opportunity for a Retail & Licensing Administrator to join our team based at Villa Park/Bodymoor Heath Training Ground. The role will provide all related retail administration for the team and deal with retail customer queries and enquiries as they arise. You will be responsible for stock control, raising external wholesale orders into the system and control internal orders when new kit is requested.

You will be responsible for preparing various reports on a weekly, monthly or match by match basis and issue to internal departments within set time frames. You will also work closely with the finance team, raising invoices and dealing with PO queries inbound and outbound.

3. The Person

The ideal candidate will have experience of working in a fast-paced retail environment with a proven record of administration skills. You will be proficient in Microsoft particularly retail systems, Outlook, Word, Excel and PowerPoint. Ideally you will also have experience of producing reports focused on stock management and analysing retail sales data.

This is a busy role that requires strong organisational skills and ability to adapt to changing conditions quickly. You must have strong organisational skills with ability to multitask and prioritise appropriately, delivering exceptional customer service. You will also have strong written and verbal communication skills which are clear, concise, and accurate to internal/external stake holders with the ability to liaise and build successful relationships with a range of colleagues and stakeholders at all levels.

As part of your application, please ensure you upload your CV and Cover Letter.

For further information, the Role Profile and to apply please go to careers.avfc.co.uk/jobs

Right to Close Vacancy Posting Early

The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.

Equality Statement

Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all. We are proud to be a Disability Confident employer and fully support The FAs Football Leadership Diversity Code.

We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Safeguarding Statement

Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please seeAston Villa Football Club | The official club website | AVFC - Safeguarding