The Arsenal Retail Associate is first and foremost responsible for providing superior customer service. They are also responsible for basic upkeep within the store, completing transactions, helping to meet visual standards, processing shipments and assisting with inventory management.

Responsibilities:

Provide superior customer service in accordance with organization standards
Build relationships while creating a memorable experience for all guests
Strive to resolve customer service challenges in a professional and courteous manner
Learn about the brands and individual products carried in the store to be a resource for our guests
Help to drive sales and reach goals with the direction of management
Process and maintain stock by assisting in receiving, organizing, straightening and replenishing product
Assist management to maintain store visuals and displays to tell a story and to allow for ease of shopping
Accurately and efficiently complete all transactions and paperwork while adhering to company policies and procedures
All other reasonable duties as assigned by supervisor

Minimum Qualifications:

Proven customer service skills
Prior retail and/or sales experience is required
Possess the highest integrity and ethical standards
Excellent written and verbal communication skills
Strong problem-solving skills
Strong attention to detail
Must have sufficient availability for days, nights, weekends, and holidays
Ability to push, stoop, balance, kneel, crouch and lift up to 40 pounds
Willingness to learn how to and operate a heat press machine as needed for the business

Our Culture:

A detailed overview of our culture will be articulated during the interview process

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Vegas Golden Knights - Retail Associate (Summerlin)