JOB TITLE: Host – Premium Services
REPORTS TO: Assistant Director, Premium Suite Services
JOB STATUS: Part-Time, Non-Exempt

Description:

Built upon our storied legacy, the New York Yankees look to attract the best possible talent not just on the field but in the front office as well. It is our shared responsibility to maintain the first-class reputation associated with the franchise in all aspects of our business.

Support the Assistant Director of Premium Suite Services in building, maintaining and elevating customer service levels. Hosts and Hostesses will also escort guests and will work with the concierge to provide assistance when necessary. This position requires an autonomous, energetic individual willing to work flexible hours.

Primary Responsibilities:

Greet guests in a friendly and courteous manner
Escort guests to their suites
Assist guests with problems & services
All other duties as assigned

Qualifications and Experience:

Bachelor’s degree and prior customer service experience preferred but not required
Strong verbal, interpersonal, customer service and leadership skills
Ability to interact and communicate with individuals at all levels
Must be able to stand and walk for long periods of time (with or without accommodation)
Demonstrated ability to juggle multiple requests
Must be available to work 81 regular season home games, potential post season games and non-baseball events
Requires attention to detail and ability to adapt to changing and high pressure situations
Must become familiar with the Stadium’s policies, procedures and how to navigate the building
Ability to anticipate needs, assess situations and act accordingly
Ability to work autonomously as well as in a team setting in a respectful and courteous manner
Flexible work schedule and ability to work in an outdoor stadium environment

The hourly rate for this position is $17.50/hour.

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required of the employee. The New York Yankees are an Equal Opportunity Employer. The Company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Host - Premium Services