At Manchester United, our focus is to create a high-performance environment where everyone can be their best, working together towards our common goal of football success. We believe the key to achieving this goal is connection and collaboration. Everyone coming together, working from one of our Manchester United office locations every working day to share skills, knowledge and ideas, building on the best of what we already do and looking at where we need to change and innovate.

We are committed to the continual growth and development of colleagues through access to skills platforms such as LinkedIn Learning. We also offer a range of wellbeing support, including an employee assistance programme, access to health checks, digital GPs & nutritionists through Aviva Digicare+ Workplace, enhanced family leave, plus schemes such as Cycle 2 Work and holiday purchasing, where you can buy up to 10 extra days of additional leave. You will have access to a complimentary lunch and parking, alongside gym facilities and regular colleague socials.

From a reward perspective, in recognition of high performance, all colleagues are entitled to an annual performance bonus. As a member of our team, you’ll also gain access to an exclusive range of club and partner discounts via our benefits platform, United Rewards.

The Purpose:

Manchester United Foundation is dedicated to empowering every young person to reach their potential. Leveraging the influence of football and the Manchester United brand, we aim to guide young individuals towards positive life choices.

As a crucial member of our team, you will play a pivotal role in organising and executing fundraising initiatives and events. This includes engaging with supporters, high net worth individuals, and participants to ensure successful outcomes. Join us in making a difference and shaping a brighter future for our youth.

The Role:

To assist the Fundraising and Charity Services team in coordinating essential aspects of our flagship events such as Legends matches, overseas treks, and Sleepout initiatives.
Oversee reporting and express gratitude to online donors.
Collaborate with third-party fundraising partners to identify and promote new challenge events, ensuring the recruitment of supporters.
Serve as a primary point of contact for individuals interested in fundraising for Manchester United Foundation (MUF), whether through events or other fundraising endeavours.
Maintain records of participants and events, and ensure accurate monitoring of all financial transactions.
Stay updated on fundraising trends and explore potential new events for MUF involvement.
Provide insights and innovative suggestions for future event development as needed.
Assist in acquiring auction prizes for events and support administration of the Matchday Lottery program when necessary.
Contribute to the charity services program, including handling inquiries, mascot and ticket allocations.
Collaborate closely with the Foundation Communications team to coordinate marketing, press, and social media efforts related to events, fundraising, and charity activities.
Ensure compliance with fundraising laws and regulations, as well as the guidelines set by the Fundraising Regulator.

Supporter Engagement

Build and maintain relationships with both internal and external stakeholders.
Build and maintain relationships with individuals who have brought an auction prize for MUF, ensuring that their prize is delivered with care and on a timely basis.
Deliver a high level of supporter care, including timely polite and professional communications and manage their supporter journey with the Foundation.
Fulfil any additional duties as required within the scope of the team's responsibilities.
Given the nature of the role, occasional evening and weekend work may be required.

The Person:

Previous experience in a similar fundraising role.
Demonstrated experience in organising events or community engagements.
Meticulous attention to detail and a commitment to quality work.
Ability to thrive under pressure, manage time efficiently, and prioritise tasks effectively.
Proficiency in creative thinking and problem-solving.
Strong proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
Exceptional verbal and written communication skills adaptable to various environments.
Effective interpersonal skills for communication within and across departments, as well as with internal and external stakeholders.
Compassion and sensitivity in interactions with bereaved or unwell supporters, including those contributing in memory of loved ones.
Adherence to strict confidentiality guidelines.
A team player with the ability to work independently and take initiative to accomplish tasks

Desirable

Familiarity with online donation platforms like JustGiving, along with other social media and digital fundraising tools
Working knowledge of Salesforce for maintaining accurate donor records and administrative systems in accordance with established protocols

Sound interesting? If you'd like to submit your application, please do so by Sunday 10th November 2024.
Manchester United endeavour to respond to all job applications, however, please consider that we receive a high volume of applications, and this may not always possible.

We recognise the importance of safeguarding children and adults at risk at Manchester United, as part of this commitment this post is required to have a Disclosure and Barring Service check at the appropriate level, as well as full reference history.

Manchester United is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunities to applicants and employees without regard to background, ethnicity, race, colour, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status or other legally protected characteristics.
Manchester United Football Club are proud to be a signatory of the Armed Forces Covenant, supporting the armed forces community to transition into careers outside of the armed forces.
Manchester United is committed to working with and providing reasonable adjustments for applicants and employees. If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact us to make a request; we are here to help.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Korn Ferry.

Fundraising & Events Officer