Job Title: Operations Executive - Training Ground

Department: Operations

Reporting: Head of Training Ground Operations

Location: Training Ground

Salary: £30,000 per annum

Closing Date: 26 July 2024

Regulated Role: No

Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.

Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.

We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.

We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.

We will never forget where we have come from, but we are excited about the future that lies ahead.

Come join us.

Inclusion Statement

Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Safeguarding Statement

Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.

Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at https://www.gov.uk/dbs-check-applicant-criminal-record

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

If the role you are applying for involves regulated activity and you have been shortlisted for a first stage interview, you will be asked to fill out a Declaration of Offences Form.

The Role of the Operations Executive – Brentford FC Training Ground

Brentford FC Training Ground Operations Executive is a key function as we return to Academy status as well as a Premier League Football Club.

The role is operationally responsible ensuring that the Training Ground is supported in its business as usual including events and matches.

This role will be responsible for operational readiness of Training Ground buildings, working in partnership with on field departments, key stakeholders, Local Community and Community Sports Trust.

This role will require a flexible working hours schedule including as part of a published roster between 0700-2200hrs and 0800-1900hrs at weekends on a four-week rotational basis.

Main Accountabilities

Build relationships with the Academy and wider RRPC on field staff to assist in smooth operation of the site.
Regular reviews of building infrastructure, identifying maintenance windows for facilities team and other external maintenance partners to maintain the site.
Ensure that the Training Ground site is welcoming, clean and fit for purpose to operate on a day-to-day basis, both internally and externally.
To ensure that all safety and security elements of any event is fully scheduled and delivered on time within budget.
Deliver support to on field Football activities communicating with relevant club stakeholders.
Liaise with the local community and other stakeholders and keep updated on events and activity.
Facilitate progression of Car Parking & Travel plans at site for both staff and visitors reporting into Travel Plan Coordinator (Operations Manager).
Undertake such other duties appropriate to the level and character of work as may reasonably be required. Significant permanent changes in duties will require agreed revisions to be made to this Job Description.

General Club Accountabilities

To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)
To ensure compliance with the Club’s Code of Conduct.
To ensure compliance with all relevant legal, regulatory, ethical and social requirements
To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
To keep confidential any information gained regarding the Club and its personnel
To maintain a flexible approach to work at all times
To ensure compliance with all Matchday Safeguarding processes and the Club’s Safeguarding Policy and processes
To ensure compliance with the Club’s Safeguarding Policy and processes.
To promote and support positive mental health and wellbeing throughout the Club both on and off the field.
To promote equity, diversity and inclusion at the Club, in line with our EDI strategy

Key Internal Relationships

Reporting directly to the Operations Manager.
To co-ordinate with the Training Ground internal departments

Person Specification - Essential Personal Characteristics

Candidate must align with Brentford FC values and culture.
Have a proven track record in delivering successful operational events.
Ability to be able to communicate operational solutions in a simple manner to all stakeholders.
Be able to handle pressured environments and events in a calm and controlled manner.

Person Specification - Desirable Characteristics

The candidate will have excellent communication skills both on the phone and in person.
A highly motivated individual, the candidate will possess good time management skills.
Ability to work on one’s own and as part of a team.
Must demonstrate the highest professional standards of operation and service.
Must be “customer focused”
Must demonstrate a thorough approach to work, an able to organise themselves and others effectively.
Must be an effective team member, with sufficient flexibility and willingness to take on roles outside their normal functional responsibility when required.
IOSH qualification.
Possess NVQ3 qualification in Spectator Safety or willing to work towards this qualification.
Have a working knowledge of Safeguarding provisions for vulnerable adults and young people.
Have completed ACT awareness training.
Current First Aid Qualification.
Undertake Continued Personal Development to improve service levels in role.
Be competent in Microsoft Word, Excel and other associated platforms.