D-backs Authentics Gameday Supervisor (Seasonal)

D-backs Authentics Gameday Supervisor

Overview:

The Gameday Supervisor will manage the operations of the Arizona Diamondbacks Game-Used Memorabilia Store on home game days. This includes supervising store staff, overseeing memorabilia authentication, facilitating auctions, and ensuring smooth operational processes. The role also involves supporting special events organized by D-backs Authentics and the Community Impact Team, contributing to memorable fan experiences.

Key Responsibilities:

• Store Supervision:
  • Oversee store opening and closing procedures.
  • Provide guidance and support to store associates, answering any questions regarding memorabilia, store processes, and product information.
  • Assist with the authentication of memorabilia, ensuring proper pricing based on research and market trends.
• Auction Supervision:
  • On select game days, manage the setup, operation, and breakdown of the D-backs Give Back Home Game Auctions.
  • Handle bid tracking, communication with participants, and auction checkout, ensuring a smooth and efficient experience for bidders and fans.
• Lead Gameday Authentication:
  • Supervise the collection, authentication, and pricing of game-used memorabilia.
  • Ensure timely and accurate delivery of authenticated items to the store or designated departments (Suites, Corporate Partners, Community, etc.).
  • Lead the authentication efforts for special events, milestones, and MLB holiday games as needed.
• Event Support:
  • Assist with various D-backs Authentics and Community Impact events, including Autograph Days, MLB Auction packing days, and special promotions like Mystery Bags and Spin the Wheel.
  • Participate in inventory management and special event packing, ensuring items are properly handled and ready for sale or auction.
• Quality Control and Store Maintenance:
  • Ensure that the memorabilia store is well-maintained, clean, and organized at all times.
  • Maintain high standards for memorabilia presentation and ensure authentication processes are accurate and efficient.

Qualifications:

• Knowledge of sports memorabilia, particularly items related to the Arizona Diamondbacks, is preferred.
• Strong leadership and organizational skills, with the ability to manage and motivate a team of store associates.
• Excellent customer service skills, with the ability to interact professionally with fans, staff, and other departments.
• Ability to work efficiently in a fast-paced environment, juggling multiple tasks during game days and special events.
• Previous experience in retail, event management, or memorabilia authentication is a plus.
• Ability to lift up to 50 pounds and be on your feet for extended periods.
• Flexibility to work nights, weekends, and holidays based on the game schedule.