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23 Jul 2024

Director, Player Pathways

đŸ‡ș🇾 Washington, DC, USA
Full Time
5+ years exp.
US$125,000 – US$145,000 per year

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook. The space now also boasts a destination culinary experience, Guy Fieri’s DC Kitchen + Bar.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

  1. You will provide first-class customer service and value for our fans.
  2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
  3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. You will innovate. We are nimble and first to market. We are not averse to risk.
  7. You will have fun. We are in the business of happiness.

Position Overview: The Director, Player Pathways and Enrichment will have an exciting opportunity to strategically develop and tactically implement a foundational, comprehensive, sustainable and meaningful player enrichment program. Aimed at optimizing the Wizards player experience, the Director, Player Pathways & Enrichment will be an integral part of the team. This role is tasked with leading and coordinating all efforts dedicated to supporting the on and off-court growth and well-being of players, and their eco-system (e.g., families) throughout their athletic lifecycle and beyond. This function drives one of the most critical pillars of the organization in creating a first-class environment that attracts and fosters talent, and where players can flourish and perform beyond the court. In collaboration with partners across the organization, this role ensures the optimization of players' skills and competencies, empowering them to achieve their greatest potential. This role is specifically charged with developing initiatives around transition, learning, and connecting with internal and external collaborators and experts that influence the development of players and, thus, the success of the organization.

Are you dedicated to addressing and supporting every dimension of player development? We would love to hear from you!

Responsibilities:

  • Lead and manage the Wizards Player Pathways & Enrichment department and its staff.
  • Partner with organizational leadership to ensure department vision supports the comprehensive well-being and growth of athletes.
  • Collaborate closely with other basketball operations departments on player matters when needed and with business operations on any organizational demands/asks.
  • Serve as a driver in designing programming and identifying internal and external opportunities to further elevate the players, organization, and their/its standing in the community and league.
  • Cultivate strong, trust-centered bonds with athletes serving as a confidant, mentor, and catalyst for constructive change and personal development.
  • Integrate off-court and on-court development initiatives to ensure a comprehensive approach to player growth and success. Foster a seamless alliance between skill acquisition/enhancement, personal development, and athletic performance.
  • Lead the strategic development and implementation of programs and resources to enhance the overall athlete experience through the entire lifecycle from identification to retirement.
  • Create, manage, and oversee both personal and professional support, development programs, and resources.
  • Manage oversight of programs covering the full spectrum of player support and development, particularly the transition/on-boarding of players (and their families).
  • Develop, plan, and implement opportunities, readiness and enrichment programs, and services for players.
  • Heighten opportunities for athletes to engage with the organization, its business, and community partners to build positive and lasting relationships.
  • Expand internal and external support and service networks and programs aimed at maintaining communication, networking, and the well-being and growth for athletes.
  • Provide strategic direction of player appearances and marketing opportunities. Foster positive working relationships with athlete agents/agency for cross collaboration.
  • Be responsible for implementation of family resources, events, educational and recreational programs, and philanthropic ventures within the organization’s community.
  • Serve as a liaison within the organization to ensure players are seamlessly connected with appropriate internal resources, facilitating complete support and well-being.
  • Lead the development and execution of programming that promotes continued investment in athletes’ success and development beyond their playing career with the Wizards.
  • Provide strategic direction and oversight of team, NBA, and NBPA programming.
  • Develop and maintain a positive working relationship with NBA Player Engagement/Development and the NBA Players Association. Serve as point of contact for both on all player relations matters.
  • Ensure athletes are aware and take advantage of NBA and NBPA resources, initiatives, and programming.
  • Establish standard processes and proactively identify and recommend solutions/programs based on assessment, feedback, and data that will positively impact athlete support and engagement and address gaps in service within the NBA and the Wizards organization.
  • Share standard processes across the player development environment and conduct ongoing benchmarking against external practices, ensuring programs are innovative and effective.
  • Other duties as assigned.

Minimum Qualifications:

  • Self-motivated.
  • High levels of humility and curiosity.
  • Creative and entrepreneurial approach, with a willingness to challenge the status quo.
  • Excellent organizational, interpersonal and communication skills.
  • Able to relate and empathize with individuals from a diverse set of backgrounds.
  • High capacity to work independently and identify creative solutions and process improvements.
  • Possess self-starter mentality, proactively looking for original and innovative initiatives to better support our athletes and their families.
  • Experience in team and people management.
  • Team-focused, with above-average ability to build relationships and collaborate.
  • Intimate familiarity with life experiences of professional athletes.
  • Able to build comprehensive action plans and a willingness to use evidence to assess their effectiveness.

Pay Range: $125-145,000 USD.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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