Seasonal Ticket Operations Assistant

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Texas Rangers Ticket Operations Assistant

Job Description

Minimum age: 18

Pay Rate: $12.00/hr

Hours: 32 hours per week on average

Timeline: January through October

The Ticket Operations Assistant is a part-time position that provides support to the Ticket Operations staff by assisting with daily office functions and responding to a high-volume of requests and demands on game days and non-game days.

JOB DESCRIPTION:

• Answer and respond to incoming phone calls from season ticket holders, ticket purchasers and guest complaints

• Lead support for fans using MLB Ballpark app

• Assist Box Office and Phone Room Managers with day-to-day operations

• Assist guests by resolving ticket purchase errors

• Secure payment for ticket sales and process distribution of tickets

• Process and execute game ticket requests

• Box Office and Phone support for non-baseball related events held at Globe Life Field

QUALIFICATIONS:

• Passion to work in the Sports Industry

• Must be able to work well with a diverse group of peers

• Ability to handle multiple tasks and pay attention to detail

• Ability to handle a fast paced environment

• Excellent interpersonal and customer service skills

• Willingness to work weekends, games, events, and some holidays

• Basic math and computer skills

• Must be available and willing to work throughout the 2025 Season from January through October

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!