Part Time Workforce Operations Assistant
The Workforce Operations Assistant is responsible for ensuring that events at Lumen Field, Lumen Field Event Center and WaMu Theater are fully staffed. This position will learn to understand the different levels of staffing required to successfully operate an event. It will require much attention to detail as people are carefully placed into positions based on their skill set and job title. You will be trained in how to use the scheduling platform in order to understand all its functionality. This position is primarily focused on scheduling part-time event staff. It will require advanced scheduling, managing call-offs and updating positions and templates as the events evolve over time.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Work with the Workforce Operations Coordinator to manage the event day staff schedule changes within Ceridian Dayforce
Operational updates regarding event times and positions
Call-off recording and shift filling
Communicate with event day staff and management
Co-manage the event day staff call-off portal
Audit shift schedules and event details to ensure correct scheduling
Run event day and staff reports in Ceridian Dayforce to inform management of event details
Read staffing dot maps for Guest Services and Security part time positions
Manage the Ceridian Dayforce help desk on gamedays
At least one full stadium event per month
Open to all FGI and Seahawks employees – Will become knowledgeable in Ceridian Dayforce and all scheduling practices
QUALIFICATIONS
Must be 18 years or older
Fluent in English
Customer service driven
Self-starter with the ability to work independently, communicate progress, develop a plan and execute effectively
Strong computer skills (specifically Excel)
Ability to communicate effectively, both through written text and verbal conversations
Ability to understand and leverage information systems and technology
Desire to learn, grow and take on new responsibilities
Flexible approach to change
Ability to login remotely on nights and weekends
WEEKLY HOURS
24 - 30 hours per week
2 - 3 weekdays (12-18) hours total
Saturdays (6 hrs.) / Sundays (6 hrs.)
