The Event Security Manager will be responsible for the administration of Event Security operations for Lumen Field, Lumen Field Event Center and WaMu Theater. This individual will also provide oversight and direction to Event Security supervisors and staff, coordinate all activities of Event Security staff, train, supervise and provide performance feedback including recommending areas of improvement when necessary. Additionally, this role will monitor guest activity and assist with maintaining order and ensuring adherence to safety and security standards during events at Lumen Field, Lumen Field Event Center and WaMu Theater. This is a full-time exempt position and at times will require work during evenings, weekends and holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop, implement and maintain Standard Operating Procedures (SOPs) and security initiatives
Communicate and plan with the Director of Security and Event Managers to understand expectations of an optimally secured event, pre and post event
Act as a liaison with local law enforcement, client representatives, talent/sports team security and outside agencies
Work with Guest Services management staff to ensure coordinated teamwork between Security and Guest Services
Collaborate with internal departments and external clients to minimize expense and enhance budgeted results while operating efficiency
Assist in the administrative documentation including reports, disciplinary notes, logging entries and assist in the creation of department budget and strategic plans
Work closely with the Scheduling department to fulfill the security staffing requirements for all Lumen Field, Lumen Field Event Center and WaMu Theater events
Monitor the performance, conduct and attendance of event security staff and supervisors assigned to the event security. Coach, mentor and provide relevant training opportunities to event security staff and foster team unity in the department in alignment with company principles
Embrace diversity by demonstrating respect and kindness to others from different cultures, races, gender, socioeconomic backgrounds and religions
Responsible for the quality of the performance, conduct and effectiveness of the entire event security team
Develop and conduct security and safety training sessions for event security personnel
Create and maintain business relationships with teammates and facility partners including local, state and federal fire and police authorities through trainings and meetings
Schedule medical, police, K9 and other local emergency management departments deemed necessary for all Lumen Field, Lumen Field Event Center and WaMu Theater events
Interview, hire and train event security staff and supervisors assigned to the events. Conduct performance appraisals of staff and supervisors and handle disciplinary actions as required
Work special events, to include football games, soccer matches, concerts, trade and flat shows and other events hosted at Lumen Field, Lumen Field Event Center and WaMu Theater
Work as Manager on Duty when assigned for above noted events
Manage hourly security event staff scheduling and hours
Respond to emergencies and work to deescalate urgent matters
Complete special projects and other assigned tasks within the guidelines and deadlines set by the Director of Security
MINIMUM QUALIFICATIONS
Seven years or more experience in either or a combination of corporate security, law enforcement, sports and entertainment security or a related field
Associate’s degree in security, criminal justice or a related field
Three or more years of progressive supervisory/management responsibility in a related field
Demonstrated experience assisting with the development and/or directing of emergency preparedness related table top and drills
Proficient in the operation and use of various software applications, including but not limited to Word, Excel, Outlook and sports and entertainment databases
Demonstrated experience producing accurate reports and other documentation suitable for dissemination to senior management
Proven professional during all interactions with others, especially in situations with conflicting perspectives/opinions or high stress incidents
Highly developed interpersonal skills with a tactful and diplomatic communication style
Demonstrated ability to work with other management personnel to achieve common goals
Demonstrated ability to handle sensitive and confidential information without compromising the integrity of the material or the situation
PREFERRED QUALIFICATIONS
Bachelor’s degree in security, criminal justice or a related field
Five or more years of progressive supervisory experience
Three years or more of investigative experience
NIMS and ICS certifications 100, 200, 300, 400
Experience conducting and/or coordinating threat and vulnerability assessments
Experience working with a professional sports league in a security management role
Active membership in security related organizations that discuss and monitor current security industry standards and best practices
SPECIAL REQUIREMENTS
Must be able to pass a background inquiry
Must be able to obtain Basic First Aid and CPR/AED certification within 12 months of hire
Must be able to obtain ICS certifications 100/200/700/800 within 18 months of hire
SUPERVISORY RESPONSIBILITIES
This position has supervisory responsibility of all full and part time Event Security staff.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
May at times be exposed to varied weather conditions
While performing the duties of this job the employee is regularly required to use hands and fingers
The employee is frequently required to reach with hands and arms
The employee is required to stand, sit, stoop, kneel, crouch or crawl
The employee is frequently required to lift 25 pounds or more
This job requires many hours of standing and walking during events and on gameday
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and descriptions listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPENSATION AND BENEFITS
The salary range for this position is: $70,000 - $80,000. The salary range applies to the current posting. The posted salary range may vary based on key factors including, but not limited to, education, job-related knowledge, experience and skill set.
We offer excellent benefits, please view here: https://www.seahawks.com/about/employment/benefits