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Job listing closed on 20 Aug 2024
18 Jul 2024

Retail Lead

๐Ÿ‡บ๐Ÿ‡ธ Sacramento, CA, USA
Full Time
3+ years exp.
US$18.50 per hour

Job Title: Retail Lead

Position Type: Full-Time

Reports To: Director, Retail Operations

Job Overview:

The Team Store Lead is responsible for driving sales, ensuring exceptional customer service, maintaining visual merchandising standards, and supervising retail associates. This role requires a proactive, hands-on approach and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Foster a positive and productive work environment.
  • Drive sales through customer service and effective sales techniques.
  • Develop and implement strategies to achieve sales targets.
  • Handle customer inquiries, complaints, and returns promptly.
  • Train and motivate retail associates.
  • Ensure the store is visually appealing and well-stocked.
  • Implement merchandising plans to maximize sales and product visibility.
  • Maintain inventory levels and conduct regular stock counts.
  • Communicate with other locations for stock needs and transfers.
  • Assist internal business partners with merchandise requests.
  • Ensure the sales floor is organized at closing.
  • Handle damaged merchandise and request supply restocks.
  • Troubleshoot POS issues.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent; a degree in Business, Retail Management, or a related field is preferred.
  • Proven experience in a retail supervisory role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Proficient in Microsoft Office and retail management software.
  • Flexible availability, including evenings, weekends, and holidays.

Compensation:

  • $18.50

Benefits and Perks:

  • Comprehensive Medical, Dental, and Vision benefits for employees and dependents
  • Paid Time Off
  • Employer 401(k) match
  • Paid parental leave
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Company-paid Long Term Disability insurance, Life, and AD&D Insurance
  • Employee Assistance Program
  • Sacramento Kings home game tickets, team store discounts, and more!
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