Director, Partnership Strategy & Service

Lincoln Union

Phoenix, AZ

Job Summary:

Player 15 Group includes several companies and many collaborative departments that support the Phoenix Suns, Phoenix Mercury, and Footprint Center.

Would you like to win championships and create sustained success? Player 15 Group is looking for individuals who are committed to pursuing excellence and being a part of creating memorable experiences.

We are seeking an experienced and highly motivated Director, Partnership Strategy & Service to assist team members with the effective management, strategic planning, activation, upselling, and renewal of these accounts. The Director leads a team of three, including a Manager, Coordinator, and Assistant.

What You Will Do:

Lead and manage multiple teams, ensuring they are equipped with the necessary skills and knowledge to excel. Traditional team structure
Conduct regular performance reviews, team meetings, and professional development sessions
Provide mentorship and guidance to team members, helping them achieve their individual and team targets.
Provide mentorship and guidance to team members, helping them achieve their individual and team targets.
Provide mentorship and guidance to team members, helping them achieve their individual and team targets.
Lead the preparation and negotiation of renewal proposals, securing long-term commitments from partners – with the goal of retaining 100% of desired accounts, growing those accounts in renewal at a 20% annual minimum on a YOY basis.
Develop and present compelling upsell proposals to clients, demonstrating the added value and benefits.

What We Need From Our Job Title:

Strong leadership skills with a minimum of three (3+) plus years of experience managing small teams and fostering a collaborative and high-performance culture.
Excellent strategic planning and execution abilities, with a track record of developing and implementing successful partnership strategies – particularly as it pertains to establishing and fulfilling key partner KPI’s.
Ability to partner with internal analytics team members to ensure team objectives are accurately reflected in reporting metrics. Consistently analyzing data and driving insights for optimization, enhancing the value and effectiveness of partnerships.

Experience/ Education Requirements:

Bachelor's degree in Business, Marketing, or a related field.
Proven experience in account management, client servicing, or a related field within the sports or entertainment industry.
5-8 years in account management with value exceeding $500,000 annual portfolio.

Knowledge of the sports sponsorship industry is a plus, providing context and understanding of market dynamics – specifically on the professional team sports side.

What You Can Expect:

The work environment characteristics described here are representative of those that must be met by Director, Partnership Strategy & Service to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to transit throughout the arena for long periods of time.
This position works mainly indoors, removed from extreme weather; exposure to weather is <5%
S-Sedentary Work – Exerting up to 10 pounds of force occasionally.
Must be able to carry on a conversation both on the phone and in-person.
Ability to Read, Write & Speak in English
Wide range of full-time benefit options including
- Medical, Dental and Vision coverages
- Life and Disability options
- Vacation, sick and holiday leave programs
- In-arena work requirements with the potential of hybrid schedules based on each role and department.
Perks:
- Discounts at Fanatics Team Shop
- Tickets available for Phoenix Suns and Phoenix Mercury games
Visit our Culture page to learn more about our culture and work environment

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

For questions about this career opportunity, please contact the People & Culture Recruiting team at [email protected]