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23 Jun 2024

Daily's Place Security Manager

🇺🇸 Jacksonville, FL, USA
Full Time
5+ years exp.

About the Jacksonville Jaguars

The Jacksonville Jaguars are a professional football team and a member of the National Football League’s AFC South Division. The Jaguars are one of the NFL’s youngest franchises, playing their first regular season home game on September 3, 1995 in Jacksonville, Fla., and have since won four division titles. The Jaguars are owned by Shahid Khan, a visionary leader whose businesses include Flex-N-Gate, Fulham Football Club, All Elite Wrestling, Bold Events and Iguana Investments. Since 2012, Mr. Khan’s impact on the Northeast Florida community has exceeded $500 million, including charitable giving through the Jaguars Foundation, capital improvements to EverBank Stadium and the creation of Daily’s Place, which hosts upwards of 40 concerts a year. The Jaguars and Iguana Investments recently opened the state-of-the-art Sports Performance Center (Miller Electric Center), which now houses all of football operations for the Jaguars, including players, coaches and other personnel. Over the next several years, the Jaguars and Iguana Investments will complete Phase 1 of the Shipyards, a reimagination of the riverfront which will include a Four Seasons Hotel and Private Residences, an office building and modernized marina, as well as begin additional projects to transform the area around the stadium into a year-round, mixed-use sports and entertainment district.

The Jaguars company values are Passion, Respect, Innovation, Dedication and Empowerment (PRIDE). The Jaguars believe in the importance of diversity, continual learning and transparency. We also understand the role that excitement, originality and fun play in the workplace. All of these ideas come together to build a strong and dynamic workplace culture. Because of this, we are dedicated to, and encouraged by, leading the way in developing a distinct and inclusive team.

About Bold Events

Bold Events, LLC, a sister company of the Jacksonville Jaguars, is an events business responsible for attracting and planning major and minor events at EverBank Stadium and Daily’s Place in downtown Jacksonville, Fla. This includes programming at the Daily’s Place amphitheater and Dream Finders Home Flex Field, as well as the unique spaces throughout EverBank Stadium, such as the Club and Fields Auto Group Terrace Suite. Bold Events serves as a one-stop concierge service for planning and executing events such as concerts, festivals, corporate and social events on a year-round basis.

Summary

This position will be primarily focused on the security management of the Daily’s Place amphitheater, which is managed by Bold Events, LLC, an affiliate of the Jacksonville Jaguars. The Daily’s Place Security Manager is responsible for all safety and security operations of Daily’s Place Amphitheater to ensure guest, artist, and venue safety. This position reports to the Director of Facilities Security for the Jacksonville Jaguars and oversees planning, coordinating, and management of all event and venue security related functions within Daily’s Place Amphitheater. This position will manage the implementation and execution of daily and event policies and procedures for the efficient and safe operation of Daily’s Place Amphitheater, as well as assist with continued development, implementation, and maintenance of physical security measures and technologies relevant to industry standards. Top candidates must have proven experience in developing comprehensive safety, security, and emergency preparedness planning for live music concerts, festivals, and other types of events.

Job Responsibilities

  • Develop and implement security policies, protocols, and procedures for the venue.
  • Develop and maintain professional relationships with local, state, and federal law enforcement agencies with oversight of the venue’s operation.
  • Oversee 24-hour security operation for Daily’s Place Amphitheater during both event and non-event hours of operation.
  • Participate in budget/operations planning to set priorities and goals.
  • Assist in vetting outside resources; reviewing security contracts; overseeing investigations and assisting with crisis/incident planning and response.
  • Help to identify appropriate security technologies and solutions that will positively impact operations, fan experience and business objectives.
  • Schedule and lead contract security, law enforcement and medical services for events.
  • Interact effectively and in a professional and mature manner with clients and peers at all levels within an organization and throughout the community.
  • Advance security related requirements for concerts and events with tour representatives, promoters, or clients.

Job Requirements

Required

  • Bachelor’s Degree, minimum 5 years of prior experience directly responsible for managing all aspects of both the physical and electronic security posture in a large venue.
  • High-level understanding of principles and practices of safety, security, and risk management.
  • Knowledge of standard fire evacuation procedures/drills and other contingency measures.
  • Experience in the proper staffing levels required for traditional arena-style events.
  • Maintain awareness of new developments and trends in the field of security and risk management.
  • Ability to work in dark, bright, smoky, dusty, cold and/or confined spaces.
  • Able to walk/stand for prolonged periods of time on hard surfaces.
  • Comfortable working around large crowds.
  • The position requires strong management, administrative, supervisory, training, presentation, consultant, and facilitator skills. Strong written and verbal communications are needed.
  • Ability to work a varied schedule to include evenings/nights, weekends, and holidays as necessary.
  • Skill in assessing security risks and needs.
  • Experience in live-music concerts, festival, and special event security and public assembly venue security.
  • Advanced comprehension of guest services and security roles in a facility environment.
  • Training relevant to crowd management/crowd control, security systems and emergency preparedness/response
  • Proven strong organizational and time management skills including the ability to prioritize multiple tasks and deadlines.
  • Strong teamwork and leadership skills.
  • Significant experience with access control measures, screening operations, and VIP security.
  • Proven ability in developing security plans, physical security assessments and risk assessments.
  • Execute other job duties as assigned.


Perks and Offerings

See the graphic at the beginning of this job post for insights into our many perks and offerings!

View http://www.jaguars.com/careers/ to learn more about what it means to be a part of the Jaguars team!

Applications are being accepted online only. Please do not call to apply for this position. Please provide complete information. An incomplete application may affect your consideration for this position. The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements.

By submitting this application, you understand that you may be subject to a pre-employment drug test. You certify that the information in your application is true, correct and complete. You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States.

Any personal data (including any sensitive personal data) that you provide to the Jaguars as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Jaguars or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with the Jaguars. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Jaguars, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to Jaguars affiliates and to third-party organizations providing services to the Jaguars. Your personal data will be retained in accordance with the Jaguars document retention policies and applicable laws.

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