About the Position

The Golden State Warriors are looking for Group Sales Assistants to provide outstanding customer service throughout the season. In this role, you will assist during Warriors games and Chase Center events with our Group Fan Experience Programs, staffing special events initiatives, delivering quality service, and having positive interactions with our fans, clients and groups. This position may include daily office hours to assist with drafting sales and marketing collateral, processing individual ticket orders, compiling event schedules, servicing group ticket buyers and additional administrative needs. This position reports to the Manager, Group Programming.

This is an excellent opportunity to share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication!

This is a part-time position based onsite in San Francisco, CA.

Key Responsibilities

Assist with facilitating Fan Experience Programs (e.g., Primetime, Halftime, Fan Tunnel, Anthem Buddies, Courtside Shoot Around, etc.)
Support organization and Arena staff, creating a fun environment
Assist Warriors Group Sales staff with special events nights including set up and breakdown of event, staffing giveaway tables, vendor load-in/out, etc.
Provide exceptional customer service in person and over the phone
Assist with creating shareable marketing collateral and other administrative needs
Sell group tickets through Archtics ticket platform to individual buyers and assist with service related matters
Work in tandem with account executives to collect client performance information and details for game day execution
Other duties as assigned

Required Experience & Skills

Minimum 1 year of face-to-face customer service experience
Proficiency in Microsoft Office Suite
Working knowledge in creating marketing pieces and content, experience in Photoshop, etc. preferred
Excellent written and verbal communication, customer service and resolution skills
Ability to build positive relationships with clients and peers at all levels within the organization
Ability to balance multiple projects at once in a fast-paced work environment
Must have reliable transportation to arena

Physical Demands

Ability to push/pull/carry up to 40 lbs.
Ability to sit/turn/ bend/ stand for long periods of time, including frequent stair climbing
Comfortable working in loud environment with large crowds

Time Commitment

Committed to work majority of Warriors home games and select Chase Center events (including weeknights, weekends and holidays)
Ability to work in office three (3) days per week if necessary

Compensation

$18.67 per hour

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Golden State Warriors is an equal opportunity employer.

We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Want to learn more about who we are and what we value? Visit www.warriors.com/employment

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