Community Impact Seasonal Assistant
Amaze, Inspire, Unite
Job Summary:
The seasonal community impact assistant (outreach and engagement) is responsible for providing a wide range of support to the Detroit Red Wings community impact department in areas including, but not limited to, the charitable donation program, fan mail and autograph request process, and outreach and engagement programming.
Key Responsibilities:
- Assist with the development, execution, and evaluation of Red Wings community impact programming regarding youth wellness and youth education (including NHL community initiatives and special events).
- Assist with the team’s in-kind donation program, including daily processing of requests, allocation of merchandise, distribution of donations, inventory control, and tracking of all items.
- Support Detroit Red Wings community impact email accounts and phone lines, providing timely and considerate responses to each inquiry.
- Manage team fan mail response program and maintain merchandise inventory; oversee all requests for fan packages, care packages, and fan experiences.
- Support research, development, presentation, and management of opportunities to positively impact the community through intentional and innovative programs focused on youth education and youth wellness.
- Assist with planning annual community impact events, including but not limited to, Hockey Fights Cancer Night, Hockey is for Everyone Nights, and Detroit Red Wings Significant Other initiatives.
- Assist with meet and greets, special on-ice events, internal team autograph signings, fan visits to team practices and games, Make-A-Wish events and more.
- Assist with administrative procedures and processes to maintain fiscal accountability and control; support oversight of the budget database and provide periodic reports related to expenditures, as well as monetary and in-kind donations.
- Develop and maintain effective working relationships with Ilitch Sports + Entertainment colleagues.
- Support the development of imagery and content to promote Detroit Red Wings community impact work and upcoming programs/events on DetroitRedWings.com, as well as social media or online content appropriate for the department.
- Emphasis on analytic, strategic, communications, and interpersonal skills.
- Be a positive presence in the community among individuals and corporations through participation in both internal and external events.
- Support fundraising and development efforts, as well as hockey growth initiatives as needed.
Minimum Knowledge, Skills and Abilities:
- Bachelor’s degree or equivalent experience required.
- Demonstrated high level of communications skills (verbal, written and presentation).
- Evidence of organization and planning skills and the ability to prioritize multiple events or projects and meet deadlines.
- Evidence of attention to detail and accuracy.
- Computer proficiency (Microsoft Office suite, database, Internet, etc.).
- Service oriented; committed to teamwork and catering to the customer.
- Possess the highest integrity and ethical standards.
- Self-motivation and discipline to regularly set and achieve work goals.
- Ability and willingness to work non-traditional hours, including evenings, weekends, and holidays.
Preferred Knowledge, Skills and Abilities:
- Previous experience in community relations and/or special event planning.
- Experience working in the sports and entertainment industry.
- Experience volunteering and/or working with nonprofit(s).
Supplemental Job Functions:
- Performs other duties as assigned.
Working Conditions:
- Ability to work a minimum of 30 hours per week with flexibility for additional hours as needed.
- 2024-25 seasonal role is scheduled to conclude on May 2, 2025.
- Irregular and extended hours including nights, weekends, and holidays.
- Exposure to moderate - high noise level.
- Ability to lift a minimum of 25 lbs.
- Frequent visual/auditory attention.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment.
Olympia Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
