Baltimore Ravens Digital Media Intern
Full-Time/Non-Exempt

The Digital Media Assistant will support the day-to-day operations of Ravens digital owned and operated channels by publishing content and information that supports multiple departments throughout the organization. This is not a social media, broadcasting, writing or I.T. position.

TIME FRAME: May/June 2025 – May/June 2026

IDEAL CANDIDATE: Will possess a superior work ethic and be highly flexible with an ability to adapt to the fast pace and constant changes that come with the NFL news cycle, have previous experience using a CMS, proficient design and Photoshop skills, proven web development abilities, a working knowledge of HTML, strong proofreading skills and attention to detail, be highly collaborative, a good communicator and able to take direction from multiple supervisors, have time management skills and a solid knowledge of digital media platforms.

GENERAL DUTIES:

Update website and app content across various pages and platforms
Oversee live-streaming events on website and app
Prepare/update player/coach/cheerleader/staff bios, update roster and depth chart, post transactions
Fulfill website requests by other departments
Provide backend quality control of website and app – ensure all content is properly displayed and free of errors
Assist in building sponsor promotion pages and sweepstakes entry forms
Train and update responses for AI chatbot utilized on website and app
Assist with the preparation and creation of marketing and business-related emails, including Ravens Call, Marketing/Ticketing, Purple, RISE, Corporate Sales and Suites
Assist in troubleshooting CMS issues; work with NFL Support team
Send mobile app push notifications for live events, promotions, content, and marketing or business-related communications
Prize fulfillment and mailing of items needing to be shipped
Assist in posting media content to digital platforms as needed; add relevant keyword tags and optimize pages for SEO
On occasion, assist with the creation of photo gallery content for digital platforms, including captions, crediting and alternate text
Other duties as assigned

Weekend On-Call (in rotation of every-other week):

Post news articles, videos, photo galleries, audio content, transcripts, press releases, media advisories; add relevant keyword tags and optimize pages for SEO
Create images and thumbnails for articles, videos, podcasts and photo galleries posted to digital platforms
Send mobile app push notifications for breaking news

Gameday (Home & Away):

Assist in creation of story images; post gameday news articles, photo galleries and post-game transcripts
Assist in posting all gameday videos, including game highlights, press conferences and post-game videos
Setup and ensure functioning of Squad Snaps AR activation (home games)
Other duties as assigned

EXPECTATIONS:

Work 40-hour-plus week, in addition to all game days (home and away) and required to work evenings, weekends and holidays when necessary
Collaborate with other departments to fulfill organizational digital requests
Perform duties as outlined by the Ravens’ organizational mission, values and goals
Project a professional image in all interactions including fans, corporate partners and fellow Ravens’ associates, coaches and players
Effectively communicate with co-workers within the department and throughout the organization
Provide your own transportation to the Under Armour Performance Center, M&T Bank Stadium and any other places that may be required
Responsible for providing your own housing in the Baltimore area
Arrive on time
Go the extra mile to assist other members of the department

REQUIREMENTS:

Have graduated from a 4-year degree institution by the start date of internship, or are currently enrolled in a graduate program
Degree and/or prior experience in Digital Media, Web Development, Digital or Interactive Marketing, Journalism, Public Relations, Communications, Graphic Design or related field
Proficiency in basic content management platforms, HTML coding, Microsoft Word and Excel.
Excellent communication, writing and proofreading skills; must possess a superior attention to detail
Working knowledge of Photoshop and basic design experience; other design and Internet-related skills (Illustrator, SEO, CSS, etc.) a plus
Availability to work long, irregular hours and adaptability to a fast-paced environment involving several simultaneous projects and supervisors
Ability to meet deadlines, think creatively, and work well on a team
Self-starter and collaborator
Possesses initiative, passion for new innovation and technology, organization, creativity, customer focus, effective communication
Have a positive attitude
Must be able to lift 50+ lbs.

PAY/BENEFITS:

15.50 / hour overtime eligible
Daily meals provided
Company paid health insurance
Comp tickets for home games
Health & Wellness Leave
Wellness Classes / Gym Access

APPLICATION PROCESS: To be considered for this internship, applicants must complete the online application and submit a resume and cover letter.

As an equal opportunity employer, we consider candidates from all backgrounds and identities. We encourage individuals from all ethnicities, sexual orientations, gender identities, socio economic status, as well as military veterans and individuals with disabilities, to apply.

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