If you are driven to deliver exceptional fan experiences that are beyond anything possible elsewhere and interested in working alongside a team of innovators and enthusiastic over-achievers, you will enjoy working with us!
Responsible for enforcing all rules, regulations, policies and ordinances of Truist Park. These positions include roving security officers, access control officers and fixed positioned officers. Reporting time is 2 ½ hours prior to game time. Some positions require early reporting times. Security remains at most 1 hour after the game.
Responsibilities include, but are not limited to, the following:
- Verifying authorization to enter Truist Park property via ID badge and credential checks.
- Performing thorough security screening of fans, employees, vendors and guests via bag checks and the use of hand held and walk thru metal detection equipment.
- Maintain working knowledge of security policies and procedures.
- Respond to and report all issues or concerns pertaining to security/safety immediately to security supervisors, security management and other departments as needed.
- Investigate incidents to determine/recommend problem solutions. Reporting via Incident report system in a timely manner.
- Roving throughout the ballpark, Plaza and outer perimeter.
- Exemplify quality customer service and professionalism.
- Escort employees, players, coaches, special guest, staff and visitors as required.
- All other duties as assigned
Qualifications:
- High School Diploma or proof of successful completion of equivalency exam.
- Minimum of 1 year of progressive security experience with an established entity or managerial experience is required. P.O.S.T. Certification is a plus.
- Junior or Senior in College majoring in Criminology/Criminal Justice
- Highly effective communication skills (written, verbal and interpersonal)
- Ability to stand for up to 4 hours during a shift and walk moderate distances. Must be able to navigate ramps and stairs.
- Computer proficiency (minimum Microsoft Office) required.
- Working knowledge of security search procedures and search equipment (HHMD, WTMD).
- Working knowledge of access control procedures and safety awareness.
- An understanding and appreciation for diverse cultures and an ability to work effectively and relate well with individuals of diverse backgrounds
- Initiative with the ability to accept a high degree of responsibility and act with a sense of urgency and accountability
- Ability to work long hours (possible weather delay or extra innings), weekends, concerts/special events and holidays.
- Familiarity with security escort requirements for restricted areas.
- The candidate must pass a criminal background check.
The Atlanta National League Baseball Club, LLC is an equal opportunity employer. A diverse workforce representing varied backgrounds, perspectives, and experiences is key to delivering on our business promise to our fans and the communities we serve. All qualified candidates are welcome to apply.
If you are disabled as defined by the Americans With Disabilities Act and require a reasonable accommodation in order to complete your online application, including making a change to the application process, please contact our Human Resources team at [email protected]
