Academy Operations Coordinator (U9-U16)

The Role

We are looking for an Academy Operations Coordinator to ensure effective and efficient Academy administration and communication through appropriate platforms, utilising and reviewing existing processes and meeting structures.

In this crucial role for our club, you'll be the the primary point of contact for a wide variety of issues relating to Teamworks, FiP and IFAS for our U9-16 age groups. Collaborating with the Assistant Academy Operations Manager, you will be entrusted to provide administrative support across the wider Academy to ensure alignment across our club.

Who we are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Your day-to-day

• Coordinate all Academy communications - you'll proactively manage internal and external communications and act as a primary point of contact for all matters relating to Teamworks, FiP and IFAS
• Provide administrative support - you will take pride in providing a wealth of administrative services to all Academy departments and you'll be an active link to our wider club
• Handle the player and trlialist registration processes - you'll coordinate the registration process for all U9-U16 trialists and partner with our Club Secretary to manage Academy player registrations
• Support external scout attendance - you will work closely with our Facilities team to coordinate external scout attendance for all U9-U15 fixtures and to ensure best practice is upheld
• Help deliver vital programmes - you'll assist with the delivery of our Academy Games Programme and will offer support across the department as required
• Build and maintain impactful relationships - you'll passionately establish and champion effective relationships with a range of internal colleagues across our Finance, Legal, Media, People and Operations teams
• Act as an ambassador for our club - you will live and breathe our values and cultivate effective partnerships with key external stakeholders such as the Premier League and The FA
• Take responsibility for office management and onboarding - you'll diligently process matchday tickets, arrange squad photography and coordinate visitors as required and you will support our People team with the onboarding of new starters and associated processes

What we are looking for

• Proven background in an academy setting - you come with demonstrable experience within youth development or an elite sport environment
• Experience in an administrative role - you're well versed in providing a broad range of administrative and operational support
• Best-in-class communicator - you're able to communicate effectively with a broad range of internal and external stakeholders, adapting style and approach as necessary
• Proud team player - you're confident building sustainable relationships at varying levels and you're able to display the integrity and gravitas that's needed to be a trusted team player
• Exceptional attention to detail - you're results driven and take a pragmatic approach to working in an efficient and accurate way
• Impactful relationship building skills - you're results driven and you possess a good ability to create and uphold trusting relationships with players and parents or guardians
• Excellent IT skills - you're well equipped with a good working knowledge of Microsoft Office, Teamworks, Football Intelligence Platform and IFAS

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

• An exciting reward and recognition scheme
• Generous holiday allowance which increases with your length of service
• Great internal learning and development programmes
• A flexible hybrid working model
• Priority access to apply for match tickets
• A competitive health and wellbeing benefits package
• A leading Employee Assistance Programme
• Great discounts with some of our Partners

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. 

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.

Application Closing Date - Thursday 18th July 2024

Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.

Good luck!