The FA are excited to be searching for a Content Operations Manager - Planning & Analysis. This is the leading role in the creation and optimisation of planning and data frameworks, driving key projects and developing technological advances as a pivotal part of our work in supporting and delivering The FA's content strategy across England teams and FA Cups.

The successful candidate will sit at the heart of the Content team with a touchpoint across all areas of the department, driving efficiency, clarity, productivity and accountability while managing relationships with a wide array of internal and external stakeholders.

What will you be doing?

Owner of short and long-term planning processes, frameworks and related documentation.
The key account holder of centralised project management, workflow and data tools.
Build and lead processes for how requests are briefed into the Content team (and supporting agencies) by the wider organisation.
Manage and optimise processes - you'll diligently streamline team operations through the effective management and optimisation of tools, systems, processes and workflows.
Lead on automation of processes across the team, using a variety of digital tools and systems, to promote more efficient ways of working.
Driving how we use data and building data curiosity to inform content planning, production, distribution and analysis.
Support content production and budget management across England and FA Cup brands.
Creation and management of centralised dashboards to enable clear communication around project status.
Support Senior Content Operations Manager with team development, culture, purpose and direction.
Responsible for line management and setting of day-to-day editorial planning direction and standards, as well as ensuring milestones, commercial requirements and an EDI calendar are delivered.
Executes additional tasks as required in order to meet FA Group's changing priorities.
Comply with all company policies and procedures to ensure the highest standards of health, safety and well-being can be maintained.
As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

Knowledge:

Ability to understand and implement technology to aid efficiency, transparency and scale.
An ambition to grow, improve and progress, with acute self-awareness of strength and development areas.
Understanding of end-to-end content production processes.

Experience:

Experience (relevant to the role) working in the digital space, preferably at a publisher, creative content agency or rights holder.
Expertise in the use of data, analytics and business intelligence tools and how to tell stories and communicate the value of content.
Large-scale calendar management across multiple brands and platforms.

Technical Skills

Extensive experience with Excel.
High level of numeracy and attention to detail.
Ability to demonstrate excellence in project management in a content environment.
Proficiency with project management tools - you're well versed in using tools and software (e.g. Airtable, Asana, Trello, Monday)
Excellent written and verbal communication skills.
Ability to create presentations and present to a wide range of key stakeholders.

Beneficial to have:

Knowledge:

A strategic and forward-thinking individual, able to conceptualise and execute complex plans, balancing various priorities while guaranteeing complete transparency.

Experience:

A strong working knowledge of end-to-end campaign executions and management of stakeholders.

Technical Skills:

The ability to connect various sections of a large organisation, influence peers and engage stakeholder groups.
Ability to use Power BI or other dashboard creation software.
Basic production and budgeting knowledge.

Please note, that the 1st stage of interviews is scheduled to take place on Thursday 16th of January on Microsoft Teams.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season encouraging you to connect and learn with your colleagues and look after your mental health and wellbeing.
Free, nutritious lunches, at Wembley Stadium and St. George's Park.
Free private medical cover.
A contributory pension scheme.
An additional Thank You days leave, volunteering days as well as 25 days annual leave.
A hybrid working model offering greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

Content Operations Manager: Planning and Analysis