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30 May 2024

Usher

πŸ‡ΊπŸ‡Έ Sacramento, CA, USA
Part Time
0+ years exp.
US$17.84 per hour

Apply Today! Save the Dates for In-Person Interviews at Golden 1 Center

Guest Experience will be holding interviews on the following dates and times:

  • Tuesday, June 18: 3:30 PM - 8:00 PM
  • Monday, June 24: 3:30 PM - 8:00 PM
  • Tuesday, June 25: 3:30 PM - 8:00 PM

Job Summary: Assists guests at entertainment events to find their seats, maintain order, and distribute information in a courteous, professional, expedient manner by performing the following duties.

Availability:

  • Part-Time // Weekdays, weeknights, and weekends based on the Golden 1 Center events calendar.

Compensation:

  • $17.84/hr

Key Responsibility Areas:

  • Know all Kings and Golden 1 Center policies and procedures, especially those regarding crowd control and tickets.
  • Assist guests with general directions to their seats.
  • Ensure guests are sitting in the correct seats and direct unauthorized guests to the appropriate area.
  • Maintain order by monitoring the crowd for potential disorder and intervene when necessary.
  • Keep aisles clear of guests and obstructions.
  • Assist guests with ticket problems when appropriate.
  • Report broken seats or hazards to supervisors.
  • Dispose of any debris in the seating area, aisles, concourse, etc.
  • Respond to all complaints from guests.
  • Help guests find restrooms, concession stands, smoking areas, the courtesy desk, security guards, and first aid.
  • Assist guests with special needs, such as wheelchairs or walkers.
  • Hand out materials to guests in seating areas or at doors as necessary.
  • Assist security personnel in clearing the arena at the end of the event.
  • Interact with guests in a friendly and professional manner to enhance their experience.
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