Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.
The Atlanta Hawks are seeking a dynamic Manager of Community Impact to lead the execution of strategic initiatives that deliver measurable outcomes and maximize resource utilization. This role is focused on strengthening our connection to the Greater Atlanta community through impactful activations that align with our mission and values.
We are looking for an individual who is deeply passionate about service and committed to fostering cross-departmental collaboration. The ideal candidate will excel in working with global and community partners to execute innovative, community-focused programs that amplify our impact and engagement.
RESPONSIBILITIES/DUTIES:
- Assist in the implementation of the community impact strategy to align with the organization’s mission, values, and business objectives.
- Develop and execute innovative programs that address the needs of the Metro Atlanta community and reflect the Hawks' service pillars and NBA Social Impact priorities
- Provide guidance and oversight to Community Impact Coordinators, ensuring alignment with departmental goals and fostering professional development.
- Encourage a culture of innovation within the team, empowering members to contribute big ideas that enhance the department's vision.
- Collaborate with key internal stakeholders to ensure alignment and effective execution of community initiatives.
- Cultivate and strengthen partnerships with community organizations, nonprofits, civic leaders, and global partners to enhance program effectiveness.
- Collaborate with the global partnership activation team to manage and deliver impactful, partnership-driven initiatives.
- Collaborate with Player Engagement to support community initiatives driven by basketball operations team.
- Lead the planning, execution, and evaluation of inclusive community programs, ensuring alignment with goals and measurable outcomes.
- Track, analyze, and report community impact data and key performance indicators (KPIs) to measure success and drive continuous improvement.
- All other duties as assigned.
QUALIFICATIONS:
- 4-6 years of relevant experience in community relations, nonprofit organizations, event management, or the sports industry.
- At least 3 years of experience managing and leading teams.
- Exceptional written and verbal communication skills.
- Proven ability to thrive in fast-paced and dynamic environments.
- Skilled in leading meetings, managing competing priorities, and ensuring effective project execution.
- Strong customer service mindset with the ability to work collaboratively with internal and external stakeholders.
- Demonstrated ability to perform under pressure, apply analytical thinking, and proactively solve problems.
PREFERRED QUALIFICATIONS
- Prior experience working with student-athletes or professional athletes on community initiatives
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
If this opportunity looks exciting to you, please complete the application process. Go Hawks!
