TITLE: Inside Sales Consultant (multiple)

POSITION TYPE: Full Time, Non-Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: San Jose, CA

REPORTS TO: Senior Manager, Ticket Sales

POSTING DATED: August 23, 2023

Base Pay: The pay range for this role is $20.58 per year plus variable compensation

Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.

Position Overview

The San Jose Sharks are looking for ambitious, professional, self-motivated individuals who will be responsible for selling full season, partial, single game suite, and group ticket packages. The Inside Sales Consultant will act as a starting ground for an opportunity to move into a senior level sales position.

The San Jose Sharks leadership team consists of top-level executives formerly from NBA, NHL and MLB teams, to blaze new trails not yet seen in the NHL. The Sharks Inside Sales Program is being built on a strong foundation of learning the fundamentals, studying sales philosophy, and consistent practice. Graduates from this program will be well positioned for success in more senior level sales positions in sports. Emphasis at the Sharks is placed on promotion from within, with those possessing strong work ethic and positive attitudes sure to grow within the system. If you are looking for a competitive environment and to join on with a team poised to make some waves in sports, this is the place for you.

Essential Duties and Responsibilities:

Make high volume of outbound calls to Sharks database with a goal of developing relationships to sell ticket packages.
Strong communication skills
Positive attitude with openness to receiving coaching
Highly motivated with a passion for sales
Organizational and time management skills a must
Desire to learn and study sales to make it a career
Professional appearance and conduct
Ability to work in a structured, disciplined, cooperative and competitive environment
Prior cold calling experience is not required

Minimum Qualifications

Bachelor’s degree (B.A.) from four-year college or university
Exhibit good judgment and decision-making skills, as well as ability to manage
your own time and implement your own schedule.
Ability to meet tight deadlines and work well under pressure.
Strong organizational skills, time management skills and attention to detail
required.
This job will require availability to work shifts outside of typical business hours.
With advance notice, you may be scheduled to work evenings, weekends, and
holidays.

Physical Requirements

Ability to sit, stand and utilize a computer for extended periods of time
Communicate via phone and email with a variety of individuals
Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)

What We Offer

Competitive compensation (base salary and variable incentive plan)
Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
Pretax Transportation Benefit
401K (pre-tax and Roth options)
Unlimited Paid Time Off
Minimum of 10 Paid Holidays and Wellness Days per year
Complimentary or discounted sports and concert tickets
Other League & partner discounts
Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
Potential for flexible scheduling and telework opportunities

This position is not eligible for U.S. work authorization sponsorship.

Summary:

Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T – Team success is more important than individual success

E – Exceptional experience is non-negotiable in everything we do

A – Appreciate others for their diversity and opinions

M – More risk leads to more rewards and expands our comfort zones

T – Trust that all teammates have the best intentions

E – Empower all teammates to make informed decisions

A – Always say what you really mean and do what you say

L – Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.