Our Manager of Ticket Sales will lead all aspects of the San Antonio FC Ticket Sales team and be tasked with growing ticket revenue for our USL franchise. Our ideal candidate will possess a positive demeanor, strong team aptitude, willingness to learn and possess strong sales leadership skills.

This position will oversee the San Antonio USL Championship Ticket Sales Team. This team is responsible for growing group ticket revenue and FSE revenue for the San Antonio USL Franchise. A successful Ticket Sales Manager will prioritize their staff and their business achievements. The Ticket Sales Manager is responsible for providing group ticket revenue mileposts and updates on a weekly basis for each business unit. The ideal candidate must have a positive attitude, strong team aptitude, willingness to learn and develop professionally, and possess strong sales leadership skills. A strong work ethic, passion for sales within the sports and entertainment industry, and desire to work on a goal-driven team are essential qualities. This role will report directly to the Associate Director, Ticket Sales & Service to develop sales plans and establish revenue targets.

Does this sound like a fit? If so, we want to hear from you!

At SS&E, we strive to provide the best benefits in the game with competitively priced health dental and vision insurance, generous vacation days to relax and recharge as well as the ability to work in a hybrid-flexible work environment.

This position is based in San Antonio, TX.

In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external family members and demonstrate ongoing development.

Responsibilities

Build and develop San Antonio USL Championship ticket sales staff. This includes hiring, training, supervising and developing Ticket Sales Representatives and supporting succession and growth.
Manage in the following areas: Lead Management and distribution of accounts, developing process for category management, establishing clear sales revenue and training goals and accountable for call volume and appointment setting.
Innovate, create and implement new ticket sales opportunities while building upon existing programs.
Develop and implement Ticket Sales strategies, including pricing, yield management, incentives, rewards and accountability.
Develop processes that maximize database acquisition and lead management via TicketMaster Archtics. Other duties as assigned

Qualifications

Bachelor’s degree from an accredited four year college or university
Proficient in Ticketmaster Architcs ticketing system, Microsoft Office, Excel, Word, Power Point and other computer skills required.
Previous sales management experience preferred
2-3 years of ticket sales success and leadership
Proficiency in basic selling techniques and ability to teach others
Strong written, verbal communication, presentation and problem solving skills required.
Strong teamwork aptitude required.
Strong customer service skills required.
Able to work flexible hours including evenings, weekends and holidays.
Able to work independently and coordinate multiple tasks.

EEO Statement

SS&E is an Equal Opportunity Employer

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

USL Championship Ticket Sales Manager