Practice Facility Operations Associate

Overview

We are looking for a Practice Facility Operations assistant to join the Spurs Sports & Entertainment team! This position will be located and supporting the San Antonio Spurs’ practice facility at our new campus, The Rock at La Cantera. This position will be responsible for providing high level maintenance and general support to the practice facility, the grounds, and the Basketball Operations staff as needed. Flexibility is required to be successful in this position as the day to day demands change, and facility operations dictate a constantly changing schedule. Overall support to the operation and facility will carry a multitude of job duties including general building maintenance (painting, wall repaid, occasional pest removal, good housekeeping, etc.), inventory management, shipping/receiving, breakfast/lunch set up, event support, and other duties as needed. Independent judgment is required to prioritize and balance workloads in an effective manner where quality of service to our employees, executive, and contracted partners is the focus.

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.

Responsibilities

1. Complete daily status and operational checks of critical equipment.
2. Document completion of assigned maintenance tasks in a timely manner via a computer maintenance management system & maintenance board.
3. Work closely with and provide instruction to contracted workers daily to ensure the highest level of service is adhered to. Report all issues with contractor workmanship to the Practice Facility Operations Associate Manager.
4. Communicate professionally and effectively with Basketball Operations staff, peers, visitors, and contracted partners ensuring all requests/recommendations made by staff is reported to supervisor in a timely manner.
5. Exercise analytical thinking and problem-solving skills regarding critical systems and processes, and how they impact team operations.
6. Monitor stock levels and re-stock facility daily as required.
7. Oversee all shipping/receiving at the loading dock and the mail room.
8. Adhere to all standard operating procedures and written instructions.
9. Assist as needed with day-to-day operations and events at the facility.

JOB COMPETENCIES:

In this position, the following competencies will contribute to the employee’s success: Customer Focus, Ethics and Values and Self Development.

Qualifications

• 1-2 years’ experience in maintenance and upkeep of buildings/systems, and or equipment.
• Ability to multi-task, prioritize, and see to completion all jobs assigned efficiently.
• Strong interpersonal communication skills.
• Ability to safeguard sensitive information and situations.
• Able to work independently, make sound judgements, and work efficiently in a fast-paced environment.
• Demonstrate a strong sense of self, and exercise integrity on a daily basis.
• Customer service experience.
• General computer skills, and proficiency within the Microsoft family of programs.
• Ability to lift and carry items over 50lbs.
• Ability to work flexible hours to include nights, evenings, weekends, and holidays.
• The ability to remain alert, awake, stand, walk or sit for an 8–12-hour shift.

PREFERRED EXPERIENCE:

• 2-4 Years basic MEP experience.
• 2-4 Years basic HVAC experience.
• Experience working with security devices.
• Fire monitoring system knowledge, and operation experience.
• High level customer service
• 1-2 years facility maintenance experience.