Job Summary: The Sacramento Kings is looking for a dynamic professional to manage event security staff and state-of-the-art CCTV, access control, radio communications, and emergency responder systems. You will manage a large team tasked with managing team, facility, and event-related security. This position also requires the planning and execution of security and guest service-related training programs for full-time and part-time employees. The position requires collaborating with an extensive group of internal and external stakeholders including our guests, clients, facility operations, team operations, artists and show management, business executives, law enforcement agencies, the NBA, as well as our retail and office tenants.
As Security Manager, you will work closely with the arena Security Director, Downtown Commons Security Director, and the VP of Security Operations to plan, implement, and update the standard operating procedures, emergency action plans, and other emergency operations plans with a strong focus on safety and security through the timely and accurate provision of a variety of services. You will serve as the primary point of contact for security-related matters during Golden 1 Center events. Critical to your success is establishing and maintaining relationships with city, state, and federal government security organizations (e.g. SPD, SFD, DHS, JTTF, USSS, and FBI) to ensure effective communication, coordination. and compliance with safety and security issues.
Plan, develop and implement programs to ensure the safety and security of all Golden 1 Center guests, employees, performers, public officials, executive management and clients
Provide management for all aspects of event and building security, emergency preparedness, and risk management using independent judgment, experience and personal initiative.
Provide effective direction to staff in emergency response situations; develop and maintain Emergency Operating Plans coordinating regular updates and exercises.
Assess, develop and execute security strategies and plans as required to secure building perimeters, access points, staff work areas, Command Center and Loading Dock.
Manage event security staff and serve as primary point of contact for security related matters during events.
Manage CCTV system, employee identification, and access control systems; including ensuring the maintenance and technological upgrades of the system
Manage training and event security operations of Mission Control, the Golden 1 Center’s event operations center
Serve as primary security liaison for various external security teams (visiting teams, NBA, promoters, artists) regarding general and event day security matters
Execute NBA Arena Security Procedures & Guidelines
Conduct routine industry operational reviews; recommend modifications to Golden 1 Center security and safety programs, policies, and procedures as deemed appropriate
Maintain the organization’s electronic incident management system, including the maintenance, review, and archiving of all security-related incident reports
Determine staffing hours and required personnel for events
Investigate customer complaints and work towards resolution
Ensure compliance to union contracts, as well as state and federal regulations
Enforce the policies and guidelines of the Safety Program within the department
Develop key initiatives in partnership with other departments relevant to the security mission
Lead the organization’s crowd management program, including directing multiple live and electronic training classes for part-time & full-time employees
Hold team members accountable in the performance of duties; pursue disciplinary actions as appropriate
Continuously pursue, develop, and implement security best practices standards
Working with the Downtown Commons Security Director, coordinate the security operations of the mixed-use development surrounding the Golden 1 Center
Lead by example and consistently demonstrate hands-on customer involvement while effectively promoting teamwork
Foster positive working relationships with local law enforcement officials
Effectively build and maintain a high level of morale and promote an energetic and spirited environment within security department
Assist the Director & VP Security conducting internal and external security investigations
Additional duties as assigned
Required Skills & Experience:
Minimum of a high school diploma, GED, or equivalent required. Bachelor's degree from an accredited college or university preferred
In-depth knowledge of automated security systems, including access control, CCTV, incident management, and report writing
Formal education, training, certifications, or experience in security systems and event security management is preferred
Deep understanding of operational characteristics, services and activities of live entertainment security and safety programs; crowd management and control techniques; pertinent federal, state, and local laws, codes and regulations
General understanding of other areas of live entertainment venue management, including retail operations, building operations, production, building engineering, guest services, parking and food & beverage operations
Experience in crisis management, investigation skills, security technology, life safety, risk management, payroll, and scheduling
Experience collaborating with human resources, communications, and legal departments
Knowledge and proficiency with Windows, Excel, Word, and other standard computer applications
Highly organized and able to meet tight deadlines and work effectively in a high-pressure environment
Excellent people skills, with an ability to interact effectively and in a professional, diplomatic, and mature manner with clients and peers at all levels within an organization
Excellent communication, customer service, and leadership skills
Ability to lead, give clear and concise direction, and provide effective feedback
Ability to provide coaching and mentoring to team members
Ability to work nights, weekends, holidays, and long days. Available for complex events and activities as needed.
Supervisory/management experience is desirable
The expected annual base salary for this exempt role is $70,000 - $75,000. Final offers for this role will be made within the parameters of the salary range provided. Years of experience, skills, and other factors are considered when determining the salary offered. Total compensation & offer package will include the following:
Comprehensive Medical, Dental, and Vision benefits for employees and dependents
Employer 401K match
Self-Directed Paid Time Off, Parental Leave
Sacramento Kings home game tickets, team store discounts, and more!