Account Executive, Partnership Management

Our Game Plan

The New York Islanders Hockey Club is one of the most iconic franchises in professional sports with a deeply passionate and loyal fanbase following four consecutive Stanley Cups in the early 1980s. Striving to add to that legacy, the New York Islanders have embarked on the next chapter of the franchise’s journey. Made for music, built for hockey; UBS Arena has repositioned our brand in the Long Island and Metro NY markets - all in support of our effort to win a fifth Stanley Cup. This will only be possible, however, if we assemble a dynamic and talented business operations team that embodies a culture of “fanatical excellence” necessary to achieve success. There is no better time to be a part of the New York Islanders organization!

We are now hiring an Account Executive to join our Partnership Management and Activation team. The individual hired will work on partnership marketing and activation initiatives for the New York Islanders and UBS Arena. If you are experienced in corporate partnership marketing, have a love of sports and entertainment and a commitment to building exceptional client relations, we want to learn more about you.

How to Make the Team

Your focus on customer service will be the key to manage and maintain numerous corporate relationships. In this role, you will be expected to provide service and support of our partners’ contractual elements, through all relevant activation channels and for all assigned properties. Building strong client relationships through delivery of excellent service is a must, as revenue growth through renewals and upsells is also key to being successful in this position.

This role reports to the Manager, Partnership Activation and will support partnership relationships for both the team and the arena. You must be able to multi-task in a high-paced environment. Strong organizational skills and a disciplined attention to details are a necessity.

Show Us You Can

• Assist in the planning and execution of partners’ contractual elements, including, but not limited to, traditional media assets, promotions, in-arena activation, hospitality, experiential, and community programs.
• Develop and deliver effective and measurable partnership platforms for all partners by managing expectations, communicating timelines, and ensuring contractual asset fulfillment.
• Use a variety of methods and resources to creatively engage and enhance partner relationships
• Work closely with internal departments (marketing, game presentation, etc.) on partner needs
• Gather and assist in the analysis of customer data to create new revenue opportunities
• Support in-suite and onsite hospitality initiatives during all UBS Arena events

Who You Are

Accountable: Take ownership of your work and of your projects from start to finish

Flexible: Switch gears on a moment’s notice and adapt to shifting priorities

Collaborative: Build cross-functional relationships within the organization and with vendors and partners

Passionate: Bring energy and a can-do attitude to the role every day

Solutions-Oriented: Show off your problem solving and decision-making skills while focusing on the solutions in every case

Your Equipment

• Bachelor’s degree in Marketing, Business Administration or related field preferred
• 2 years of experience in sports and entertainment marketing, partnership marketing and/or account management
• Previous experience in the sports and entertainment industry a plus
• Accustomed to working in a fast-paced environment with ability to multi-task and collaborate
• Willingness to work flexible hours (e.g., nights and weekends around events)
• Ability to think creatively and strategically on behalf of the organization and our clients
• Highly organized with extraordinary attention to detail
• Proficient in PowerPoint, Word and Excel
• Familiarity with CRM system capabilities and benefits
• Exceptional account management and customer service skills
• Curious to learn and build upon already existing skill set
• Motivated, self-starter with a no-task-too-small attitude
• Strong written, verbal, communication skills

The Fine Print

The New York Islanders are an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.