At this organization, we do things a bit differently. We're not your typical sports franchise pouring all of our focus into the playing stage. We're about uniting together to push the culture forward, challenge the status quo, and accomplish things most didn't think was possible! Whether you're blazing trails in ticket sales, creating for our brands, or using your passion to elevate our vision, your contributions will always shine bright. Together, we are on a journey where chasing greatness is constant and breaking new grounds is a norm. Position Summary/Objective It is almost the NBA Season, and we need Game Day pack members! If you are interested in exploring a career in Sports. This could be the chance. This will be a seasonal part-time role, through the season and potential playoffs. In this job, you would be working alongside our Premium team to deliver best-in-class service for our Premium members. We will start interviewing and hiring mid-August, and will make offers around mid-September
What would you do?
Reasonable accommodations may be made to enable individuals to perform these essential functions:
Set up and break down Premium, Club and Season Ticket Holder spaces.
Monitor entrances of club and member spaces throughout game.
Greet and check-in guests in premium spaces.
Assist with Fan Experiences and Touch points pre and postgame.
Interact with fans and field questions.
Create gift bags and make in-seat visits.
Assist with the execution of prospect and member events.
Work all Timberwolves home games.
This job description is not crafted to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.
Knowledge, Skills, Abilities & Other:
Provide world-class customer service to Suite Level guests and staff.
Work directly with Target Center building and Levy staff.
Ability to handle guest needs and questions efficiently and professionally.
Ability to learn quickly on the job, and work in fast paced environment.
Ability to work well on a team and independently.
Experience: Previous customer service or sales experience is preferred Supervisory Responsibility, if any: This position does have supervisory responsibility Travel: Position may require travel.
COVID-19 Vaccination Policy Proof of completed COVID-19 vaccination and booster will be required prior to your start date.
This job operates in a professional office environment. In addition to working office hours staff may be required to work Timberwolves and Lynx games as well as external events including but not limited to: charity and networking events. Work is both sedentary and active in nature. The working environment is generally favorable, and office lighting and temperature are adequate. Work is generally performed within an office environment with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps as well as moderate noise levels.
Physical Demands Work is generally sedentary in nature. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment. Staff will occasionally ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff will frequently move boxes of merchandise and equipment weighing up to 30 pounds.
The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.
Our DEI Commitment
Our Diversity, Equity, and Inclusion initiatives reflect our nature as a Pack. Each one is defined by our collective strength and effort to move everyone forward. Through DEI, we speak up against social injustices, marginalization, and oppression, provide equal opportunities, embrace the differences of others, and create an environment where everyone feels accepted and welcome. Together, we empower each other to be champions of change, help put those around us in a position to win and use our voices for good.
As an organization, we’re proud to commit to accountability, transparency, change, and building DEI into everything we do; because when we do, our community becomes stronger.
We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot prove this, we will give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action might be taken against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.