Position Overview:

As a Retail Events Sales Associate (On-Call), you will play a key role in creating a memorable experience for customers at major events. You will be responsible for engaging with attendees, providing product information, processing sales, and ensuring a smooth and enjoyable event experience. This role requires not only excellent customer service skills but also efficiency in managing tasks under pressure. You must be able to quickly set up, sell products, and assist customers while maintaining high standards of service and accuracy. Working in a fast-paced environment, you will be expected to meet sales goals, handle transactions efficiently, and resolve any customer questions promptly.

The ideal candidate will be comfortable working in large crowds, standing for extended periods, and managing physical tasks, like lifting and moving products. Flexibility is key, as you could be scheduled to work events with varying hours, which could include evenings, weekends, and holidays. If you are a proactive, results-driven individual with a strong focus on customer service and efficiency, this role is for you!

Availability Requirements:

Must be available to work the majority of major events at Allegiant Stadium (concerts and large events). Most events occur in the evening on Friday, Saturday, and Sunday.
Must be able to work flexible hours, including nights, weekends, and holidays.

Essential Job Functions:

Accurately process customer transactions using the Point-of-Sale (POS) system, including purchases, returns, and exchanges.
Actively engage with customers to promote sales, upsell products, and meet sales goals.
Provide a positive shopping experience by greeting customers, answering questions, offering product recommendations, and addressing concerns promptly and professionally.
Restock merchandise and organize products on floor.
Work effectively with others to achieve sales goals and ensure smooth operations.
Must follow all safety procedures and regulations as dictated by the organization.
Perform other tasks as assigned to ensure efficient operation and high-quality customer service.

Qualifications:

Prior sales and customer service experience preferred.
Excellent communication skills.
Capable of working well both independently and as part of a team.
Must be able to work in a fast-paced environment and manage multiple tasks simultaneously.
Must have reliable transportation to and from work.

Physical Requirements:

Ability to stand, walk, and/or move around for extended periods (up to 10-12 hours).
Ability to lift, push, pull, and carry up to 25 lbs. regularly.
Ability to bend, squat, kneel, and reach overhead as needed to restock or organize merchandise.
Ability to work in various weather conditions (e.g., hot, cold, rain, indoors, outdoors).

The Raider Image provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Retail Events Sales Associate (On Call)