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True North Sports + Entertainment is looking for customer focused and highly motivated Individuals to join our team.

Box Office Agents provides a superior guest experience to all customers at the Box Office.

What to be excited for in this role:

  • Provide exceptional in-person customer service to all Winnipeg Jets, Manitoba Moose, Canada Life Centre, and Burton Cummings Theatre patrons.

  • Ensure account holders have a thorough understanding of the Mobile Ticketing System, and that all amenities of the program are thoroughly and effectively communicated.

  • Ensure all information is accurate, current, and well-documented for all customer account correspondence and activities in CRM database.

  • Conduct in-person ticket sales at Box Office locations across multiple ticketing software platforms.

What we need from you:

  • Demonstrated experience providing superior customer service and proactively anticipating problems and/or issues.

  • Excellent attention to detail.

  • Sound ability to communicate in verbal and written form.

  • Must be flexible with working evenings, weekends, and holidays on an as-needed basis.

  • Basic computer skills with familiarity of Microsoft Windows.

  • Highly motivated and proactive self-starter.

Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodation may contact, in confidence, [email protected].

Why you should join us:

As a top employer in Manitoba since 2008, True North Sports + Entertainment offers challenging and meaningful work in a fast-paced work environment, exciting opportunities with room to grow and develop, a variety of work day-to-day, and a rewarding and enjoyable place to work.

Submission Requirements:

To be considered for this position, please complete the application form below and attach your cover letter and resume (combined into one document)

True North thanks all that apply however only those selected for interview will be contacted. No phone calls please.

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