Reporting to the Senior Director, Human Resources, the Human Resources Generalist performs a variety of complex and confidential HR duties in support of the Human Resources Department. This position will oversee the onboarding program, assist with training and development activities, actively support recruitment and support the Director of Benefits. This role will also help organize, coordinate and carry out all human resource department projects and processes.

The Nationals are a military-friendly organization actively recruiting veterans and spouses

Essential Duties and Responsibilities:

HR Systems

  • Input all employee information changes to include new hires, promotions, job changes, salary changes etc. into UKG Pro & the ABI MasterMind timekeeping system

  • Generate reports from HR systems

  • Ensure data integrity by assisting with quarterly audits of ABI and UKG Pro systems


  • Supports Human Resources Department in educating employees on and enforcing company policies

  • Maintain personnel files and other HR records in compliance with regulatory requirements as well as the Nationals’ Document Retention Policy

  • Maintain I-9 documentation and performs yearly audits to ensure regulatory compliance

  • Reviews, tracks and documents compliance with mandatory and non-mandatory training for designated client groups

  • Ensure Labor Law posters are within both federal and state compliance

Employee Relations/Engagement

  • The first point of contact for employee and management questions regarding employee information request, conduct intake meetings for employee concerns, and maintain Human Resources Inbox

  • Monitor and complete employment verifications and monitor human resources inbox

  • Fosters a positive relationship with all WNBC employees and team service partners

  • Serve as the primary point of contact for employee Survey activities

  • Responsible for recognition of employee life events

  • Create and distribute monthly company newsletter


  • Coordinate candidate interviews in support of Hiring Managers and events for designated client groups

  • Assist in the full hiring process of employees, including recruitment, interviews, verifying work-history and references, and tracking of new possible candidates in HRIS

  • Assist with the annual seasonal employment job fair

  • Support Intern Program as needed

Employee Welfare

  • Support benefits director with administrative tasks including but not limited to, open enrollment, life events, new hire enrollments, worker’s comp reporting and billing


  • Ensure all documents related to employment are accurately completed by candidates and new hires.

  • Administer background check

  • Conduct orientation programs for new employees

  • Ensure office/cubicle, computers, office supplies, etc. are available for employee on their first day of employment

  • Coordinate with Security to obtain credentials for new employees, including parking if applicable

  • Generate IT Access form for all new hires


  • Primary point of contact on Separation Requests for unemployment cases. Notify department head of any discrepancies in order to formulate appropriate responses

  • Coordinate all pre-exit activities

  • Conduct exit interviews and provide feedback as necessary


  • Open, screen, and distribute mail, faxes, and shipments and prepare outgoing mail, faxes, and shipments

  • Responsible for creating purchasing requisitions for the department

  • Support the HR department on all administrative duties as needed and/or other duties as assigned.


Minimum Education and Experience Requirements

  • Minimum of 1-3 years human resources coordinator/generalist experience.

  • Experience in the planning and execution of large-scale events

  • Strong skills using Microsoft Office Suite

  • UKG Pro/ABI MasterMind experience preferred.

Knowledge, Skills, and Abilities necessary to perform essential functions

  • HR competence and knowledge of HR process and computer programs

  • Professional integrity and sense of responsibility and accountability

  • Comfortable working in a highly visible role

  • Highly organized and efficient worker; skilled at multi-tasking

  • Positive and personable demeanor

  • Ability to handle stressful situations

  • Reliable and personable; enjoy working with a diverse range of individuals and ensuring employee requirements and needs are met first

  • Experience with applicant tracking systems

  • Must has strong verbal and written communication skills with the demonstrated ability to interact with all levels of an organization

  • Strong interpersonal skills

  • Ability to quickly adapt and flex according to business and customer needs

  • Ability to recognize root cause of issues and to proactively develop solutions

  • Strong organizational, time management and project management skills with the ability to prioritize workload to meet deadlines

  • Understands how to manage information, balancing employee confidentiality with business needs; knows when to communicate upwards

  • Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, and HRIS systems such as UKG Pro and ABI

  • Occasional evening or weekend work may be required

  • Knowledge of MLB policies and procedures preferred.

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment

  • Work may require occasional weekend and/or evening work

All applicants for employment at the Washington Nationals are required to be fully vaccinated against COVID-19 prior to commencing employment. Applicants who receive a conditional offer of employment will be required to produce proof of vaccination status prior to their first day of employment. Applicants with qualifying disabilities or bona fide religious objections may be exempted from this requirement or otherwise accommodated if they are unable to be vaccinated.