We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you!
The Daytime Sales Associate will be responsible for customer service at the Team Store at Rogers Arena. They will also take part in merchandising, restocking, and cleaning duties within the store. A typical shift includes:
Deliver exceptional customer service and create a friendly and welcoming environment
Accurately handle cash and process various transactions using POS system
Responsible for all daily opening and closing duties including cashing in and end of day paperwork
Assist with merchandising, stock replenishment, organization, and product layout
Assist in all daily housekeeping duties within the store
Reply to customer emails and voicemails within 24 hours
Strive to hit daily, weekly, and monthly sales goals
Actively work to meet our retail goals (arena knowledge, product knowledge, active service, and recovery)
Participate in year-end inventory and cycle counts
REQUIRED EXPERIENCE AND QUALIFICATIONS:
A minimum of 2 years of customer service experience
A demonstrated ability to work both in a team environment and to take on tasks independently
Enthusiastic, self-motivated, and eager to learn more about the retail industry
Excellent communication, interpersonal, and problem solving skills
Must be available to work weekdays and weekends
Non-Canadian residents must hold a valid work permit expiring no earlier than October 2023
Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.
This position will remain open until filled.