We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you!
Our Event Security are an integral part of our event operations team, as they are responsible for ensuring the safety of our guests and employees during hockey and lacrosse games and concerts at Rogers Arena. Applicants must possess (or be in the process of obtaining) a valid security license and be available for a two-day mandatory training session. This is a part-time, hourly, events-based position.
A typical shift includes:
Ensuring the safety of our guests and employees by dealing with alcohol, loss prevention, and crowd management-related issues
Directing and assisting our guests with any service-related issues
Communicating with coworkers and other departments via radio
Other duties as required
REQUIRED EXPERIENCE & QUALIFICATIONS:
Must possess a valid Security License
Must be able to work weeknights, weekends, and holidays with a start time of approximately 5:30pm
Must be able to physically manage an unruly guest
Must be able to handle periodic lifting requirements of approximately 30 lbs. of weight (e.g., assist with strollers, wheelchairs, etc.)
Must be able to stand, walk, and ascend stairs for the duration of the shift
Must be able to work in a noisy and crowded environment
High school diploma or general education degree (GED)
Ability to learn and manage various programs including emergency response system, crowd control, lost children, alcohol program, etc.
Experience in a security or crowd management role
Experience working with the general public in a service-oriented role
Knowledge of or interest in sporting and entertainment events
Fluency in a second language in addition to English is an asset
Non-Canadian residents must hold a valid work permit expiring no earlier than October 2023
Successful completion of customer service training (e.g., Super Host, Hospitality training) and/or training in assisting the special needs public is an asset
Completion of a First Aid certificate is an asset
Please note, a mandatory security training will be held on December 14, 2022 from 5pm - 8pm.
Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.
This position will remain open until filled.
Licences & certifications