Tweet

Main goal Making accommodation and meeting arrangements for UEFA events, paying constant attention to the service offered, guest experience and cost effectiveness, with a resolutely solution-oriented attitude.

Key responsibilities

Main responsibilities:

  • Ensuring the delivery of high-quality services in line with UEFA standards and clients’ expectations;

  • Monitoring costs related to meetings and events;

  • Ensuring that UEFA policies are implemented as applicable;

  • Ensuring a proper handover for the next intern (‘train the trainee’ concept).

Main activities:

  • Assisting with the reservation of accommodation and meeting facilities, and arrangements for technical equipment, catering and transport;

  • Ensuring smooth communication and coordination with different UEFA divisions/units and external partners/suppliers;

  • Listening to and anticipating clients’ needs, seeking out relevant information;

  • Maintaining a professional relationship with UEFA partners and suppliers, including hotels, restaurants, etc., and negotiating professionally with them;

  • Assisting with the processing of invoices from partners and suppliers;

  • Supporting the Travel, Accommodation & Conferences Unit with its general administration (statistics, correspondence, etc.);

  • Supporting the realisation of one or more internal projects;

  • Helping colleagues to organise other events as required.

Profile

Education:

  • Hotel/tourism school or equivalent

Languages:

  • English / Proficient

  • French / Proficient

Additional requirements:

  • MS Office / Advanced

  • Good organisational skills

  • Good understanding of the hotel industry

  • Good writing skills

  • Service-minded and solution-oriented

  • Proven ability to work in a team (internally and/or across units)

  • Ability to communicate easily with different cultures and clients

  • Ability to efficiently prioritise, schedule and manage daily tasks

  • Ability to manage stress

  • Motivated

Apply