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Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London, with an estimated 615.5 million global followers.

Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane.

In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk.

The stadium development scheme has to date created more than 4,000 new jobs for local people, with circa £300m pumped into the local economy each year.

Tottenham Hotspur has:

  • A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team squad.

  • A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best talent.

  • Commercial partnerships with globally recognised brands including AIA Group Limited (AIA), one of the world's leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel company

  • A commitment to minimizing its environmental impact across Club operations, being named as the greenest in the Premier League for the past three years. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero carbon by 2040

  • An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health and social inclusion programmes

JOB PURPOSE

The club are seeking a Steward Development and Recruitment Administrator to help support the safety department with the recruitment for casual and alternative workforce. Through the onboarding process, you will have to ensure compliance measures are adhered to and you will assist with workforce training.

The role will entail administration support to the safety team with a focus on exceptional customer service being provided in a timely and efficient manner.

Key Responsibilities

Casual and Alternative Worker Administration

  • To coordinate and prepare assessment centre and training session resources, including room preparation, documentation and invites to candidates

  • Attend assessment centres and inductions when required

  • To complete onboarding & casual worker paperwork always ensuring accuracy

  • Ensure casual worker trackers are up to date and any relevant systems are updated.

  • To work with the payroll administrator to ensure casuals are onboarded

  • To liaise with managers on their casual recruitment and alternative worker requirements, supporting them through the process where needed

  • To adhere to Safer Recruitment processes

  • To support the HR & Safeguarding Compliance Administrator with right to work and DBS checks

  • To ensure that process are always GDPR compliant

Recruitment Administration

  • Carry out an initial sift on the recruitment platform to identify suitable candidates

  • Invite candidates to assessment centres

  • Carry out initial Right to Work checks at Assessment Centre

  • Support with Safer Recruitment processes, including processing Right to Work checks and DBS verification

  • To complete onboarding process for new stewards from application to induction

  • Ensure casual worker tracker is kept up to date and relevant systems are updated.

  • Alongside the Steward Manager team, keep the new steward’s tracker up to date with new employee’s information including start dates and any pre-employment checks carried out

  • Support company compliance admin

Personal Attributes

  • Thinks ahead, generates innovative ideas

  • Values & respects others, builds relationships, collaborates

  • Gets things done, able to multi-task and delivers to highest of standards

  • Takes responsibility

  • Communicates confidently and sensitively

  • Highly organised and can manage multiple admin tasks at one time

  • Is positive and resilient towards setbacks

  • Able to flex their working approach depending on the task at hand

  • A high level of attention to detail

  • Able to be proactive as well as reactive when the role requires

  • Thrives working in a fast paced and ever-growing environment

Skills & Experience

  • Experience of working in an administrative or support role

  • Experience of, or a familiarity with, the full HR/ employee lifecycle, particularly with casual workforce

  • Ability to handle confidential and sensitive data whilst maintaining GDPR standards

  • Strong attention to detail

  • Ability to prioritise effectively with excellent organisational skills

  • Strong customer service skills and ability to build relationships with a wide variety of stakeholders

  • Excellent communication skills

Safeguarding is fundamental to the success in all that we do. Successful candidates are subject to an enhanced DBS check.

Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.