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At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Job Description

Team Overview:

The Business Strategy & Analytics team is accountable for identifying, evaluating, and delivering growth and innovation capabilities through a focus on data-driven insights, strategic planning, program execution, operational excellence, and continuous improvement. The team helps business partners build value through innovation, analytics and by owning the end-to-end strategic evaluation, planning, and execution process.

The Role:

Reporting to the Business Analytics Director, the Business Strategy & Analytics Intern will have the unique opportunity to contribute to the research, analysis and business process development related to MLSE’s Fans and customers and provide insights to craft fan experiences.

MLSE’s Internship term dates are from January 9th 2023 - April 28th 2023

Responsibilities:

  • Conduct analysis on data from a variety of sources and topic areas (including, but not limited to, ticketing, digital & social media, retail, food & beverage) to ultimately inform business decisions by leveraging a suite of tools (e.g., Excel, R, Python)

  • Present analysis and insights using Microsoft PowerPoint and / or visualization tools (such as Power BI)

  • Support the design, creation, and analysis of fan surveys in collaboration with other team members

  • Support the conceptualization and formulation of short-term and long-term strategic initiatives using a data-driven approach

  • Support the creation of strategic reports and presentations for audiences which could include Board of Directors, Senior Management, Partners, Employees and Leagues

  • Support the development of KPIs and benchmarks for new strategic initiatives

  • Research into and report on sports & entertainment industry standard processes

  • Facilitate and collaborate with key stakeholders to execute on ad-hoc initiatives

  • Work in compliance with provisions of the Occupational Health & Safety Act

  • Follow all MLSE Health & Safety policies and procedures

  • Perform other administrative or service functions as the need arises

Qualifications

  • Currently enrolled in a post-secondary institution with a focus on Business, Analytics, Research, Marketing, Mathematics, Statistics, Economics, or related discipline

  • Proficient with Microsoft Office products including Excel, PowerPoint, and Word

  • Ability to frame business problems and initiate research and analysis tasks to provide recommendations and key learnings to business leaders

  • Ability to work independently and as part of a team with a high degree of attention to detail

  • Strong communication, organizational and interpersonal skills

  • Ability to multitask and meet multiple deadlines

  • Team first, positive, people-oriented, and energetic attitude

  • Previous research and analysis experience including modeling and analytics are an asset

  • Working knowledge of web / social media / social listening analytics is an asset

  • Programming experience in R, Python, or SQL is an asset

  • Visualization experience in Power BI or Tableau is an asset

  • Available to work full-time regular hours with flexibility around event-based work

Additional Information

Apply by: November 25, 2022

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

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