A Game Day role with the Toronto Blue Jays means you will be a part of impacting the fan experience. The fan experience means a commitment to providing best in class customer service for fans who travel near and far to watch Canada’s team. Our employees are resilient, innovative and thrive in an environment where teamwork, accountability, and empowerment are at the forefront of all of our game days and events.

We are looking for committed and enthusiastic individuals to join our team and help make the 2023 season a success!

As an MVP of the facility services team, you will help to create and maintain a championship culture for the facility services department and enhance the fan experience by integrating the best practices in cleanliness and sanitization of the stadium during events. This involves executing all aspects of event cleaning, sanitizing, waste management, and inspections.

OVERVIEW

This role may be for you if:

You are motivating and energetic
You are hands-on and unafraid of taking on new challenges
You are multi-talented and do not like to do the same thing day in, day out
You want to experience all areas of the stadium
You thrive in a sporty environment

RESPONSIBILITIES

Maintain a safe and clean stadium during ball games, live concerts, and private events; follow procedures, rules, and regulations
Perform from a variety of activities such as sweeping, dusting, mopping, sanitizing, waste and recycling reduction, or restroom inspections on a specific level of the stadium during an event
Communicate to other team members using a radio while wearing an earpiece; follow radio etiquette rules and procedures
Respond to every radio call with a sense of urgency
Support team members with important tasks at any given time
Maintain the general cleanliness of facility rooms in an organized manner
Clean and disinfect cleaning equipment and supplies at the end of event
Communicate effectively with team members and take direction promptly
Inform Team Leaders of any hazards while servicing event
Follow Health & Safety and Quality Service Standards that comply with set policies, procedures, rules & safety regulations
Participate in other projects and events as required by Toronto Blue Jays

PHYSICAL REQUIREMENTS

Ability to meet the physical demands of the position: may require frequent walking for periods of at least 5 hours per shift and perform in humid climate conditions
Must be comfortable reaching, squatting, kneeling, bending, and moving with standard janitorial equipment for periods of at least 5 hours per shift
Must be able to perform at least 2 assigned tasks in all areas of responsibility to service events efficiently and effectively
May require the ability to lift, push/pull loads of 14 kg (30 lbs.).
Prepared to use all janitorial related equipment such as push carts, brooms, pan, buckets, and mops in a fast paced, loud, and congested environment
Demonstrate a consistent well-groomed and hygienic appearance
Ability and willingness in certain conditions to wear an earpiece while responding to calls.

SKILLS AND QUALIFICATIONS

Demonstrate knowledge of cleaning and disinfection safety practices
Working knowledge of employee responsibilities under the Occupational Health and Safety Act
Awareness and understanding of infection control practices, workplace hazardous materials and chemicals (WHMIS)
Demonstrate ability to communicate effectively in written and oral English fluency
Detail oriented, excellent organizational skills and able to exercise good judgment
Ability to work as a member of a team with minimal supervision
Demonstrate a record of good performance and strong attendance
Demonstrate the ability to prioritize and respond to inquiries promptly
Willingness to work all home games and Rogers Centre events, including evenings, weekends, and holidays as needed