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Take your career to the #NextLevel with the Toronto Blue Jays

Are you interested in joining our Ticketing Team? This is your chance.

The Toronto Blue Jays are looking for an Assistant Manager, Membership Sales!

Reporting to the Manager, Membership Sales, the successful candidate will help cultivate a high-performance sales culture, assist in developing sales strategies to achieve Membership and Ticket Pack targets, while stimulating growth and development of the Sales & Service Academy team.

This role may be for you if:

  • You enjoy motivating, energizing, and inspiring others

  • You are hands-on and unafraid of taking on new challenges

  • You thrive in fast paced high-volume working environments

  • You love the Toronto Blue Jays!

RESPONSIBILITIES

  • Manage Sales & Service Academy members with focus on driving new Membership sales and both retention and new Ticket Pack sales

  • Assist in producing effective sales strategies to generate new Membership and Ticket Pack opportunities

  • Help develop plan to prospect, identify and secure new Membership & Ticket Pack sales

  • Support development of formal sales training programs for Academy, helping grow staff sales skill set, with focus on Membership sales

  • Work closely with Academy to provide ongoing sales, system and process training

  • Assist in creating development plans for Academy and executing formal performance evaluations

  • Help recruit, interview, and hire Academy members

  • Ensure day to day execution of targeted outbound sales campaigns, leveraging Archtics and Salesforce CRM to track and report results and effectiveness

  • Manage inbound Membership and Ticket Pack calls and leads, creating process for timely sales team follow up

  • Work closely with entire Ticketing Team to ensure clear communication, sharing of information and cross functional collaboration within departments

  • Commitment to positively contributing, encouraging and fostering a culture of equality within an inclusive and safe workplace

  • Contribute to the overall success of ticketing team by performing all other essential duties and responsibilities as assigned

QUALIFICATIONS

  • 3+ years of success in sales and/or service in the sports industry

  • Passion for leading people; strong ability to motivate and mentor staff

  • A committed, professional, and proactive approach to sales and service excellence

  • Strong prioritization skills and an ability to multi-task in a busy and challenging work environment

  • A desire to contribute to a dynamic team and complete assigned tasks with a minimal amount of instruction and supervision

  • Knowledge and understanding of Toronto Blue Jays products is considered an asset

  • Experience with the following programs would be considered an asset: Archtics, Salesforce CRM

  • Flexibility to work non-traditional hours (select evenings, weekends)

WHAT WE OFFER YOU

  • Commitment to our team - we want you to succeed!

  • Ongoing, hands-on training to help you develop your skills

  • Excellent employee discount to use towards Jays gear

  • A unique employment experience working for the only MLB team in Canada

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us!

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