The Tampa Bay Buccaneers vision is to be the premier NFL Franchise both on and off the field that sets the standard in global sports entertainment and embodies the spirit of Tampa Bay. The Buccaneers aim to employ individuals whose professionalism and dedication align with our vision.

Employees must be able to perform the essential functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.

Core Functions:

  • Create, build, and manage inventory and on-sales through Ticketmaster’s HOST and Archtics

  • Update pricing as necessary for all on sale events

  • Coordinate fulfillment and distribution of all internal tickets including individual staff requests and departmental requests

  • Hire, train, and supervise Game Day Box Office Staff

  • Train new sales and service staff on ticketing system and processes

  • Reconcile value card and gift card programs

  • Assist with season ticket renewals, invoicing and payment processing

  • Maintain records and files

  • Reconcile daily cash/check ticket payments with accounting

  • Consistently monitor Buccaneers Account Manager,, for quality control and make necessary updates

  • Utilize Pricemaster to make pricing updates as necessary

  • Conduct daily financial and quality control reporting

  • Monitor payment plan compliance

  • Provide internal support and event creation and tracking for other departments such as sales, member relations, special events, and corporate partnerships

  • Oversee ADA seat infill process, tracking, inventory and implementation

  • Monitor ticket and parking inventory across multiple platforms

Skills & Abilities

  • Excellent skills with MS Office products, specifically Excel

  • Excellent written and verbal communication skills

  • Excellent problem solving skills

  • The ability to set goals and achieve objectives in a timely and efficient manner

  • Strong multi-tasking with attention to detail

  • An outgoing personality and a professional demeanor

Technical Knowledge

  • Experience with Archtics/Ticketmaster Products (TMOne, Presence, EMT, Account Manager Tools, Pricemaster)

  • Familiarity with SalesForce, Account Manager, and iOMedia

  • Prior experience using Pricemaster preferred

Experience & Education

  • Bachelor's Degree in Business Administration, a related field or commensurate work experience

Work Environment

The Company is a professional, fast paced, creative business environment. Other environment conditions:

  • Extended evening, weekend work hours sometimes required; required to work all home games; may have to work occasional holidays; some road game travel may be required

  • Stressful and demanding work environment in executing work on short deadlines

  • Computer and desk work are a significant part of daily activities

  • Sitting, standing, working with hands for extended periods of time

  • Rarely is lifting more than 20 pounds required

This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations, or the work environment changes. This document describes the position currently available and is not an employment contract.

The position covered by this Job Description is expressly declared to be “at will, meaning the Company has the right to terminate the incumbent’s employment at any time, with or without cause. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon any employee. Any change to this “at will” employment status must be in writing and signed the by the Chief Operating Officer of the Company.

It is the policy of the Buccaneers to provide equal employment opportunity to all individuals regardless of race, color, religion, sex, national origin, marital status, disability, age, veteran status or any other legally protected status.