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What an exciting time for Mariner Baseball! We are coming off of an awesome 2022 season and looking forward to 2023 for when The All-Star Game to returns to Seattle for the third time! Come join our team as an Event Staff at the Seattle Mariners to work alongside some of the best in baseball! We offer a fun, flexible, part- time schedule, an ORCA Card & much, much more!

We are looking for candidates with exceptional customer service skills to join our team at T-Mobile Park as we embark on one of our best seasons ever! We look forward to working with you at the best ballpark in all of Major League Baseball!

Primary Objective: Responsible for contributing and creating exceptional experiences for all guests by providing courteous, friendly and knowledgeable service.

Essential Functions:

  • Deliver prompt, friendly and courteous guest service in accordance with Mariners Way standards, providing guests with an exceptional game and event experience.

  • Greet guests with a positive, professional and helpful demeanor upon their arrival and departure from the ballpark. Offer assistance including directions, game schedules, public transportation and other information as necessary.

  • Closely review guests’ tickets for valid date and seat/suite location; clearly communicate directions to guests and assist them in identifying their seats utilizing facilities via stairs, escalators, elevators, and/or ramps.

  • Monitor assigned area at all times; be on constant watch for injuries that may result from a foul ball, a home run ball, a slip and fall, etc.

  • Clearly communicate - location and other relevant information regarding unruly or intoxicated guests, any situation requiring medical attention, or situations requiring clean-up to the appropriate department via communication device and/or radio.

  • Ensure walkways and aisles are always clear by effectively communicating the need to keep passageways clear with guest or vendors who are blocking walkways.

  • Help Event Operations organize and distribute promotional items at gates and select areas throughout the ballpark when needed.

  • Proactively monitor and report Fan Code of Conduct issues and maintenance concerns.

  • In the event of an emergency, redirect guests from elevators and escalators to ramps and stairwells.

  • Attend all mandatory Team Member meetings and training.

  • Will perform other duties as assigned.

Education and Experience:

  • High school diploma or GED preferred. Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.

  • Previous customer service experience preferred.

Competencies, Knowledge, Skills and Abilities (KSA’s):

  • Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills. Exhibits effective listening skills and builds positive relationships with all team members, vendors, and guests. Is diplomatic, tactful, and professional in all forms of communication.

  • Understands and supports the team and is quick to volunteer to assist others. Others view most interactions as being positive with a willingness to achieve common goals. Effective in working with others to cooperatively solve problems. Workplace behavior is consistently respectful of others.

  • Takes personal responsibility for getting things done in a way that positively and professionally represents the organization.

  • Demonstrates through their actions and interactions with others a commitment to Mariner Purpose, Mission and Values.

  • Competent in required job skills and knowledge. Completes work assignments thoroughly and completely in an accurate, and prompt. Identifies and corrects errors. Is careful, alert, and accurate, paying attention to details of the job.

  • Makes decisions and takes actions that contribute to exceptional experiences for guests.

The Mariners are committed to providing competitive pay, perks and benefits packages for our valued Team Members.

The anticipated pay for this seasonal role is $ $20 per hour. The Mariners also provide a robust and unique offering of perks and benefits including paid public transportation, concession and merchandise discounts, special access to baseball games and other public events, and a number of exclusive employee incentives.

All perks are subject to eligibility requirements and availability and may be modified or amended from time to time.

This information is being provided in accordance with the Washington State Equal Pay and Opportunity Act.

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