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About the Team:

The Communications team creates, implements and oversees internal and external programs aimed at engaging and informing our customers, describing and promoting the organization and its products and ensuring messages are consistent and clear. You will enjoy being part of an iconic franchise in the Sports world and get to experience a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

About the Role:

The San Francisco Giants are looking for a Manager, Communications who will have the unique opportunity to develop, execute and manage both key business and internal messages. You’ll work closely with Ticket Sales & Services, Marketing and Community Relations to deliver consistent, proactive and engaging communication that ties into the company’s goal to build a strong and successful baseball club and grow our fan base and roots in the community. The ideal candidate will have a strong ability to communicate, write, edit, plan, organize and project manage. This role reports to the Senior Director, Business & Internal Communications. This position will be located in our beautiful ballpark headquarters at 24 Willie Mays Plaza in San Francisco.

You’re Excited About This Opportunity Because you will…

  • You are passionate about information sharing, internal/external communication, email marketing and customer engagement

  • You will partner with various internal departments to develop their business communications strategy to enhance brand awareness and build customer satisfaction

  • You will serve as a contributing writer for business communications (e.g. press releases, key messages, ticket offers, responses to fan inquiries, etc.) and editor to guarantee all content is publication-ready

  • You will attend Communications, Ticket Sales & Services and Marketing meetings to have a thorough understanding of initiatives, needs and timelines

  • You will act as a bridge between internal departments to ensure that communication style and cadence is consistent

  • You will ensure timely communication in relation to recent events, offers and news and deploy talking points as needed for employees

  • You will collaborate with multiple internal departments to initiate and facilitate communication projects

  • You will pursue feedback on process, format and cadence and maintain records of completed work for future reference

  • You will provide internal audiences visibility into external business communications

Qualifications

  • Exceptional written and verbal communication skills

  • Excellent organization skills and attention to detail

  • Strong knowledge of communication practices and techniques

  • Two-three years of experience in a similar role

  • Ability to multitask and work well under pressure

  • A keen sense of ownership, drive, and willingness to get work done and done well

  • Success in driving and maintaining relationships with internal partners

We’re Excited About You Because…

  • You are an amazing marketer – you can create strategies and campaign ideas based on consumer insights and research analytics in order to develop innovative and fan engaging marketing solutions.

  • You are highly organized – able to thrive in a high-volume, fast-paced, team-oriented sales environment.

  • You dare to take on ambitious goals - align on mutual accountability across teams and make things happen.

  • You are passionate about your work - have a strong internal drive; willing to go above and beyond to deliver for the organization.

About the Giants

One of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters. Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community.

We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants.

Our Commitment to Diversity and Inclusion

At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.

Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you’re 100% qualified, but up for the challenge - we want you to apply.

At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.

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