About the Role

  • The San Francisco Giants are looking for a seasoned benefits manager to help lead and execute our diverse and complex benefit offerings. The Benefits Manager develops, implements, maintains and administers health, welfare, wellness and retirement benefits and programs for the San Francisco Giants. The Benefits Manager will oversee the day to day administration of all benefit related matters, including employee inquires, elections, transactions, and program policies and procedures. Ensures programs comply with legal and regulatory requirements, and are cost effective. This position reports to and partners closely with the Director, Benefits & Wellness to determine strategic design and program options, including recommendations for the annual benefits renewal process and budget. Benefit programs at the San Francisco Giants include, but are not limited to, medical, dental, vision, disability, life insurance, absence management, retirement programs, commuter benefits, flexible spending, COBRA, wellness, mental health, employee assistance, discounts & perks and other additional benefits.

You must be located in the Bay Area.

You’re Excited About This Opportunity Because….

  • Manages the efficient and effective implementation, communication, and administration of health, wellness, absence management and retirement programs

  • Partner with LOA TPA to manage leave of absence process end-to-end for all staff, from initial request through their return-to-work.

  • Manage the annual open enrollment period - including communications, systems implementation, testing, launch and close; and post-enrollment activities

  • Lead benefit orientations, support onboarding and offboarding benefit communications and processes.

  • Subject matter expert on employee benefits: responds to employee inquires; manages qualifying work/life events; and provides claims assistance.

  • Deliver high level customer service to employees, colleagues and external partners by providing timely and accurate responses to requests and inquires.

  • Identify trends in employee questions and feedback; proactively look for opportunities to improve the employee experience.

  • Evaluate and modify existing benefits programs, policies, processes and procedures to maintain best in class benefit offerings and ensure accuracy in benefits delivery, strong plan performance, and cost containment.

  • Audit, reconcile and pay monthly insurance statements and premiums.

  • Manage required reporting and ensure compliance of city and federal mandates (ex. ACA, SF HCSO).

  • Support Wellness Program initiatives and logistics

  • Partner with consultants, vendors, brokers and carriers to optimize benefit plans and programs.

  • Ensure compliance with local, state and federal laws, including required notice distribution, non-discrimination testing, internal reviews of benefits plans & deductions

  • Partner with HR Systems Manager to ensure set up and timely delivery of benefits and integrations


  • Bachelor’s Degree required or equivalent combination of education and experience

  • Minimum 5-7 years in Human Resources with at least 5 years focusing on employee benefits

  • Strong knowledge of employee benefits programs and the relevant laws and regulations that govern them, including medical, dental, vision, life, short and long term disability, COBRA, ERISA, flexible spending accounts and retiree benefits. Experience with international benefits a plus.

  • Ability to interpret the various health or disability plans and associated documentation.

  • Excellent written and verbal communication skills; ability to communicate complex benefit concepts in an understanding and empathetic manner.

  • Ability to handle confidential matters and information with discretion and diplomacy.

  • Proficient in Microsoft Office with an emphasis in Excel.

  • Prioritize daily issues, tasks and projects in a faced-paced environment.

  • Comfortable working independently; self-starter with a strong work ethic and sense of urgency.

  • Experience with Workday preferred.

  • Bi-lingual (Spanish) a plus.

About the Giants

One of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters. Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community.

We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants.

Our Commitment to Diversity and Inclusion

At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.

Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you’re 100% qualified, but up for the challenge - we want you to apply.

At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.