The Supervisor, Ballpark Security - First Shift is primarily responsible for supervising and directing an assigned shift while developing, growing and leading Padres security officers. Provide a safe and secure experience for all who come to Petco Park while upholding the organizational core values to the highest degree possible.
DUTIES & RESPONSIBILITIES:
Assigns, directs and trains staff regarding their post deployment while monitoring and evaluating work performance; rewarding and disciplining employees by initiating positive feedback or taking corrective actions and/or disciplinary procedures if necessary
Conduct daily shift briefings to ensure that assigned officers are prepared for their shift and receive all necessary training and information
Setting an example of proficiency and exemplary behavior for all officers on your shift
Participates in employee selection, hiring and onboarding process
Responsible for the overall scheduling of officers on the weekly schedule
Monitors and operates CCTV, access control, and fire alarm systems
Ensure security officers are trained to utilize ISS Incident Management Software for all department logs, reports, equipment inventory, preventative maintenance and shift pass on reports are accurately maintained
Conducts detailed internal investigations into incidents and provides detailed, objective reports for each shift or incident
Establishes, cultivates and maintains effective relationships with management, peers, outside agencies and subordinates
Attends necessary meetings to obtain event logistics and then inform reporting security officers of upcoming event logistics
Patrols all ballpark property as required, in a friendly and professional manner, while ensuring the security and safety of all employees, partners, and guests
Detects and resolves immediate safety and criminal issues
Responds to the scene of an incident and acts as an emergency first responder if required
Maintains absolute confidentiality on sensitive issues
Always follows established Ballpark Security Manual and procedures
Complete all other duties as assigned
JOB REQUIREMENTS: Must meet the following minimum requirements:
High school diploma or general education degree (GED); and two years related experience and/or training; or equivalent combination of education and experience. Previous experience in large public assembly facilities highly desirable. Courses in criminal justice or security training by recognized academy, school or organization desirable
Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
Availability to consistently work First Shift from 5:00am until 1:30pm for five assigned working days ranging from Saturday through Sunday
Availability to work overtime shifts, including weekends and holidays, as needed.
Minimum physical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to lift and transport up to 100 pounds; able to ride a bicycle for prolonged periods of time.
Fluently bilingual in English/Spanish a plus
Possess BSIS Security Guard certifications a plus
Previous Law Enforcement/Public Safety experience a plus
Possess high degree of discretion, integrity, professionalism, and accountability
Consistent, punctual and regular attendance
Professional image and demeanor
Strong ability to work with others in a collaborative, team environment
As a condition of employment, the job candidate(s) must successfully complete a post-offer, pre-employment background check and drug screening
The San Diego Padres are an Equal Opportunity Employer.